Help Maximise Outcomes for Participants and the Organisation We are seeking an organised, proactive and detail-focused NDIS Funding Contracts Officer to join our growing Finance team.
Reporting to the NDIS Finance Transformation Manager, this role is responsible for managing service agreements, funding information and contract administration to support accurate billing and funding optimisation across our NDIS services.
Working closely with Operations, Finance and external stakeholders, you will play a critical role in ensuring participant funding is effectively managed while maintaining compliance and delivering outstanding customer service.
About the Role As the NDIS Funding Contracts Officer, you will be responsible for: Developing, maintaining and reviewing NDIS service agreements and contracts.
Ensuring service agreements are financially sustainable and aligned to participant needs.
Managing agreement renewals, expiries and contract reviews.
Reviewing and approving service quotes across the business.




Monitoring participant funding utilisation and maintaining accurate funding records.
Managing client information and funding documentation within organisational systems.
Maintaining client records and service agreement data within VisualCare and other platforms.
Setting up debtors in NetSuite and managing service bookings as required.
Working closely with Operations to ensure services align with funding availability and support requirements.
Providing regular reporting on funding utilisation, contract status and client-related data.
Liaising with support coordinators, plan managers, participant representatives and internal stakeholders to resolve contract and funding-related matters.
Supporting billing processes and client claims administration when required.
About You You are highly organised, analytical and customer-focused, with a robust understanding of NDIS funding and a passion for ensuring participants receive the services they need.
Essential Skills

📌 Ndis Funding Contracts Officer (Melbourne)
🏢 ONCALL Group VIC
📍 Melbourne