The CompanyOur client is a well-established and growing organisation with a significant operational presence across Melbourne's western corridor and the Geelong region.
The business offers a professional, stable and collaborative working environment, with an experienced finance team and a strong focus on service, accuracy and continuous improvement.
Due to the location of the organisation, this opportunity will be particularly well suited to someone living in Melbourne's western suburbs or the greater Geelong area.
The position is primarily office-based, with the potential for one day per week working from home once established.
Please note that access to your own vehicle is essential, as the workplace is not readily accessible by public transport.
The Role
Reporting to the Finance Manager, this permanent position will take responsibility for managing a diverse and complex accounts receivable portfolio.
A significant component of the role will involve debt collection, including following up large and complex customer accounts, resolving outstanding issues and building professional relationships with customers to improve payment outcomes.
Your responsibilities will include:
Managing the collection of overdue accounts by telephone and email
Developing strong relationships with customers and key internal stakeholders
Investigating and resolving billing disputes and account discrepancies
Preparing and processing customer invoices
Allocating payments and accurately matching receipts
Completing account and bank reconciliations
Maintaining accurate customer records, ageing reports and credit allocations
Managing accounts relating to commercial customers, tenants and contractual arrangements
Producing accounts receivable reports for management
Identifying opportunities to improve collection and accounts receivable processes
Providing broader support to the finance team when required
The position description also highlights responsibility for invoicing, daily cash management,
payment allocation, ageing analysis, customer enquiries and maintaining accurate accounts receivable records.Why Apply?
This is an excellent long-term opportunity to join a successful and growing business in a varied and genuinely challenging accounts receivable position.
The role offers:
A long term and stable career opportunity
A supportive and experienced finance team
Exposure to a varied and complex customer portfolio
The opportunity to develop and grow within the position
A role with genuine ownership and responsibility
Potential flexibility to work from home one day per week
A convenient location for candidates based in Melbourne's west or the Geelong region
This would suit someone who enjoys working in a skilled environment where they can build relationships, solve problems and make a tangible contribution to the performance of the finance function.About You
To be successful in this position, you will be an experienced Accounts Receivable Officer with a mature, confident and professional approach.
You will ideally have:
Strong experience within a complex accounts receivable function
Demonstrated confidence in debt collection, including large or challenging accounts
Experience working within a medium to large organisation
Strong reconciliation and payment allocation skills
Intermediate Microsoft Excel skills, including knowledge of formulas
Previous experience using large accounting or ERP systems
Excellent communication, negotiation and relationship-building skills
Strong time management and the ability to manage competing priorities
A high level of accuracy and attention to detail
The confidence to investigate issues and resolve customer disputes
A proactive, switched-on and systems-savvy approach
The ability to work independently while contributing positively to a team
Interviews are expected to commence during the week beginning20 July ****.
Candidates who are available to start at short notice will be viewed favourably, although this is not essential.