The Opportunity Our Boutique Managers have keyholder responsibility; are responsible for overseeing our stores, staff, merchandise and customer service, achieving sales objectives and maintaining the highest operational and merchandizing standards.
You'll also build highly motivated teams, and coach and develop them to the next level.
What you'll get to do Profit and Sales Generation: Meeting sales goals Analysing available sales reports and data to determine the needs of the business, setting business strategies Set individual sales goals for Fragrance Consultants, motivating the team to achievement Support the development of the Fragrance Consultants skills, ensuring team are fluent in all aspects of product knowledge Demonstrate sales leadership, playing an active role on the selling floor Customer Service: Ensure all Fragrance Consultants provide the highest level of customer service Build and manage the client database,



utilising to increase sales and customer contact Resolve all customer problems and complaints quickly and effectively, assisting team members where needed Manage all special events inclusive of collection previews, client events, sale events and centre events, etc.
Empower Fragrance Consultants to provide the best customer service possible Operations: Ensure correct staffing levels Look after areas of risk management, including physical security, store cash controls, and inventory management Deliver relevant team member training, i.e., POS systems Conduct stock inventories as needed Understand and execute cash control procedures including bank deposits, secure funds, petty cash Visual Merchandising: Implement merchandising directives and ensure execution of effective merchandising strategies Partner with operations, logistics

📌 Penhaligon'S Boutique Manager (New South Wales)
🏢 Puig
📍 New South Wales