Posted Wednesday 29 July **** at 2:0pm | Expires Thursday 20 August **** at 1:59 pm
Discover a career where care goes both ways!
Location - Port Macquarie
Permanent Full-time role
Pay rate – $48 per hour + superannuation +Km reimbursement
Up to $18,550 tax free with salary packaging
Exciting things are happening at Catholic Healthcare!
Catholic Healthcare now employs over 6,000 people, with over 30 years of service.
Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
We are seeking an experienced and values driven Care Partner to join our Home & Community team at Port Macquarie.
T his is a highly autonomous position, ideal for someone who is self-driven, resourceful, and comfortable working independently.
The successful candidate will be confident in building local networks, driving community engagement, and managing priorities with limited on-site support .
Acting as a community ambassador for Catholic Healthcare,
your day-to-day role looks like:
Providing high-quality care management to support client independence, preferences whilst educating clients and their families on program guidelines, inclusions, exclusions and possible financial contributions
Identifyingclient care needs, requirements and setting client service expectations within budget guidelines
Undertaking relationship-centred care planning in accordance with CHL model of care and maintaining care plans that clearly link goals, risks, interventions and services
Completing comprehensive care reviews, screeningtoolsand risk assessments promptly and accurately to identifyrequired services and referrals needed
Managing new client sign-ups and onboarding across multiple programs, including Support at Home, CHSP, End of Life (EOL), AT-HM, and Restorative Care.




Driving stakeholder engagement through presentations at local community events and the coordination of CHL-hosted events, both in person and online.
Developing and maintaining strong local networks by attending community meetings, building referral pipelines, identifying business development opportunities, and collaborating with external providers.
Acting as a trusted community liaison, strengthening CHL's presence and fostering meaningful partnerships across the Port Macquarie region.
Using screening,assessmentand risk dashboards to identifyhigh riskclients and prioritize timelyreviews
Managing incidents and complaints within requiredtimeframes, resolving issues wherever possible at first contact.
Initiating case conferencing to support hospital, rehab or respite discharge planning for wellbeing interventions, serviceadjustmentsand timelyreferrals
Communicating and coordinating with members of the clinical, allied health and operational teams toidentifyclient care needs, plan interventions, and review outcomes of care
Managing the implementation of service delivery to clientsin accordance withclient agreements and funding parameters whilst maintaininghigh levelsof customer satisfaction
Completing accurate and timely documentation and record keeping of client details in the relevant Client Relationship & Management Systems.
T o be successful in this role you'llneed:
Strong stakeholder management skills and/or extensive case management experience.




Minimum two years' experience in Aged Care Industry within Home Care/Community services sector with strong understanding of case management and funding frameworks
Robust time management andorganisationalskills with ability to prioritise
Strongcustomer‐serviceorientation and ability to build rapport with diverse clients and supporters.
Intermediate to advanced skills in use of information systems and software packages such as Microsoft Office
Demonstrated skills in budgeting orfinancial management
Current Driver's License and registered motor vehicle
Experience in Sales/Marketing/Public speaking
What we can offer you
Competitive hourly pay rate + Km reimbursement ($1.11 per km)
Not-for-profit tax benefits so you pay less tax
Fitness Passport discounted gym benefits
Paid Parental leave
Long Service leave after 5 years
Additional week of leave for Enterprise Agreement shift workers
40+ Locations across NSW and QLD if you choose to move
A values-based organisation that welcomes applicants from all faiths and backgrounds
We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.
Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream.
We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation.
We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants.
We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
#J-*****-Ljbffr

📌 Care Partner - Port Macquarie
🏢 Catholic Healthcare
📍 Port Macquarie