Step into the action Be part of the energy, excitement and atmosphere of raceday action.
As an Oncourse Customer Service Operator, you'll help create memorable customer experiences by delivering friendly, accurate and efficient service at racing events.
Joining a passionate oncourse team, you'll play an important role in helping customers enjoy every moment while representing one of Australia's most recognised betting brands.
Your role
You'll be at the forefront of the customer experience, providing betting services, product information and support in a fast-paced, customer-focused environment.
Deliver accurate betting transactions with speed and attention to detailProvide friendly customer service across racing and sports productsPromote current oncourse and digital offers to customersMaintain compliance with operational and regulatory requirementsShare race day information including events, conditions and bet typesSupport team success through collaboration, training and flexibility
What You'll Need To Succeed
You'll be a confident communicator who enjoys engaging with people and thrives in a fast-moving environment.
You bring a customer-first mindset, strong attention to detail and the ability to learn new systems quickly while remaining calm and skilled.
Experienced in delivering exceptional customer service experiencesProven ability to work accurately in busy environmentsStrong communication skills with a friendly,



professional approachAbility to quickly learn new systems, products and informationStrong attention to detail and commitment to accuracyAbility to collaborate effectively as part of a team
Perks that make a difference
We know that when we belong, we thrive.
That's why we offer:
Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave18 weeks paid parental leave for every new parent, no matter your roleTicketing to some of the country's biggest racing and sports events.Access to our leading wellbeing app and programs to help you be your bestA range of corporate discounts and special offers with leading retailersA diverse and inclusive culture where everyone belongs
Who We Are
TAB is part of Tabcorp, Australia's leading gambling entertainment company.
We're an iconic brand trusted by millions, creating excitement across 4,400 venues nationwide as well as through our digital, phone and on-track channels.
With over 1.1 billion bets taken each year, TAB is where Australians come for unforgettable moments - and where you can belong where the action is.
Join the action
Ready to make TAB your home ground?
Join a team that thrives on collaboration, inclusion, respect, and face to face connection.
We welcome and support people of all abilities - if you need adjustments during the process, email ******.

📌 Oncourse Customer Service Operator (Launceston)
🏢 Tabcorp
📍 Launceston