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IT Communication Technician
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Peoplebank
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IT Communication Technician
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Peoplebank
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Fulltime permanent position
Experience in network, desktop and Audio Visual (AV) support.
Seeking experience with IP, Networking, Firewall etc
IT Communication Technicians – WA & QLD (FIFO & Perth-based)
Fulltime permanent position
Experience in network, desktop and Audio Visual (AV) support.
Seeking experience with IP, Networking, Firewall etc
About:
We are seeking a talent pool of IT Field Service Technicians to support a major mining client with both Perth CBD-based and regional site requirements.
While your base will be in Perth, you'll also provide ad-hoc FIFO support to regional WA and QLD, assisting with IT infrastructure and Village Entertainment Systems.
Key Responsibilities
Provide hands-on desktop, network, and Audio Visual (AV) support to end users across various shifts.
Travel to regional WA and QLD sites as needed to maintain and support communication and entertainment systems.
Install and replace TVs, access points, and other infrastructure hardware.
Support wireless and GPON network technologies as well as PAGA and CCTV systems.
Troubleshoot infrastructure, network, and AV issues effectively, ensuring minimal downtime.
Maintain accurate documentation including ticket resolution notes and Standard Operating Procedures (SOPs).
Assist in infrastructure projects, contributing to planning, implementation, and improvement initiatives.
Collaborate with internal teams and stakeholders to resolve technical issues and deliver excellent service.
Provide FIFO backfill support to other DXC clients as required.
Technologies You'll Support
IP Networking (Cisco & others)




Wireless Networking (Ruckus, Cisco, MicroTik)
Firewalls
CCTV, PAGA
Teleste (MATV/DOCSIS), Calix (GPON)
DC Power Systems, including DELV
Essential Skills & Experience
Strong experience in desktop, network, and Audio Visual (AV) support.
Demonstrated ability to troubleshoot and resolve technical issues independently.
Clear and professional written communication skills for documentation and ticketing.
Ability to work effectively with a user base on varying shift patterns.
Organised, proactive, and self-driven with a commitment to excellent customer service.
Willingness and capability to travel and work on FIFO rosters to regional sites.
Experience coordinating with stakeholders and working autonomously in remote environments.
Bachelor's degree in IT or related discipline (or equivalent experience)
Cisco CCNA or similar certification desirable
If you are interested in the position and possess the required experience, please apply via the link below to be considered.
Contact: Alson Fernandes – ************** – (Job reference: ******)
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full time
Job function
Job function
Information Technology
Industries
IT Services and IT Consulting
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📌 It Communication Technician (Western Australia)
🏢 Nes Global Talent
📍 Western Australia