Workforce Officer – Roster Scheduler Full-time permanent | (Monday to Friday) | OnsiteUniting Osborne (Nowra, NSW)
About the opportunity
As our Roster Scheduler, you'll play a vital role in keeping our residential aged care service running smoothly and efficiently.
Working closely with the Service Manager you'll take ownership of rostering, workforceadmin administration and payroll support, helping to ensure our teams are in there to deliver exceptional care.
You'll be responsible for developing and maintaining accurate, compliant and accessible rosters, while analysing workforce data and providing timely reporting on key rostering metrics to support informed decision-making.
You will contribute to Uniting's person-centred approach by supporting staff, residents, and families through efficient, professional and confidential rostering practices.
Key responsibilities
Manage day-to-day rostering for staff.
Including updates, changes and compliancePrepare and maintain roster reports and support payroll processesCollaborate with the Workforce Coordinator to ensure rosters are current and accessibleRespond to internal and external enquiries, including staff and residents' familiesOrganise meetings, training sessions and take minutes as requiredProcess invoices accurately and in a timely mannerEnsure confidentiality, privacy and compliance with Uniting policies and legislationCommunicate effectively with people from diverse backgrounds
Qualifications
Typically, this role requires a Certificate III in Business Administration, Customer Service or equivalent rostering experience
Skills & experience
Prior rostering experience requiredExperience supporting payroll and workforce reportingStrong computer skills with systems such as CRM, rostering software,



and Work Smart Dynamics highly regardedExcellent communication and customer service skillsStrong attention to detail and ability to multitaskWell-developed organisational and time management skillsAdvanced proficiency in Microsoft Outlook, Teams, and Office suiteAbility to problem-solve, negotiate, and manage competing priorities
Creating a better future for you
Our people are at the heart of everything we do.
At Uniting, you'll be supported to grow and develop through learning opportunities, flexibility, and excellent benefits.
What we offer you
A rewarding career with a leading human services organisationUp to $18,550 NFP salary packagingAccess to U Rewards with exclusive discountsFitness Passport – live your best lifeSupportive, inclusive and collaborative workplaceCareer development opportunitiesOption to purchase additional leaveEmployee Referral Program – $500 per successful referral
Who is Uniting?
Uniting NSW.ACT is a leading human services organisation inspired by the mission of the Uniting Church.
We provide care and support across all stages of life, with a focus on people experiencing disadvantage and vulnerability.
Our purpose is to inspire people, enliven communities and confront injustice.
Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people.
Empowered by diversity
At Uniting, inclusion isn't just something we value – it's how we work.
Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.
How to apply
If this opportunity is of interest, then we'd love to hear from you.
Just click on the 'Apply' button in this ad, fill out your details, and submit.
We encourage applications from people who identify as a part of the Australian Aboriginal and/or Torres Strait Islander Community.
What to expect
Employment with Uniting is subject to:
National Police CheckPre-employment screeningReference checks
Curious about working at Uniting?
Click the link to see how you can support residents to live their day their way
A Day In The Life with Uniting Aged Care

📌 Roster Scheduler (Wollongong)
🏢 Uniting
📍 Wollongong