Are you looking to build your career in a dynamic and growing industry?
Austcover Insurance Brokersis searching for a motivated and enthusiastic individual to join ourGold Coast teamas aBroker Assistant.
Our supportive and collaborative team environment empowers our people to succeed through company-paid qualifications, ongoing learning and development opportunities, access to our Employee Assistance Program (EAP), and a range of retail and travel discounts and benefits.
About the Role
We are looking for a Broker Assistant to join our Gold Coast team on either a full-time or part-time basis, providing valuable support to our Brokers.
With training and ongoing support, you'll quickly build the confidence and skills to perform a variety of day-to-day responsibilities, including but not limited to:
Policy preparation and maintenance
Processing invoices, endorsements and renewals
Responding to customer enquiries and providing exceptional service
The successful applicant will demonstrate excellent customer service skills, strong attention to detail, and a genuine willingness to learn, develop and grow within the role.
About You
Our ideal candidate will possess the following:
Excellent communication, problem-solving and analytical skills
A process-oriented approach with exceptional attention to detail
A genuine passion for continuous learning,
professional development and career growth
Strong digital literacy and confidence using a range of technology and systems
A proactive, positive attitude with the ability to thrive in a fast-paced environment
Previous experience as a Broker Assistant is highly desirable, but not essential
A Tier 2 qualification is highly regarded, but we welcome applicants who are eager to obtain this qualification.
Why Work With Us
Austcover Insurance Brokersis proud to be part ofQIB Group, one of Australia's leading insurance broking networks.
We are recognised for delivering tailored insurance solutions across a diverse range of industries, with a strong commitment to exceptional client service and innovation.
As part of the QIB Group, you'll have access to opportunities for career growth, career development and long-term success.
Company-paid qualifications to support your professional growth
Genuine career pathways with opportunities to learn, develop and progress
Join a collaborative team backed by a national insurance broking network
Be recognised and rewarded through performance bonuses and employee awards
Enjoy generous leave benefits, including paid parental leave
If you're ready to take the next step in your career and grow with us, we'd love to hear from you!