Kick off your banking career with a community minded and trusted bank
Supportive team environment with great career pathways
Full time opportunity working Monday-Friday
Are you ready to start a rewarding career in banking?
As aCustomer Service Representative,you will join our team providing outstanding service to IMB Customers in relation to their financial needs.
This is a full-time position, working Monday-Friday from our friendly branches.
About the role
Proactively engaging members in conversations and interactions across face-to-face, phone and online channels
Exploring current opportunities to find the right financial solutions that may improve their position
Using various technologies, systems and digital platforms
Cash handling, balancing and administrative duties
Working with your Branch Manager and team to collectively achieve the goals and objectives
Maintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures.
About you
Experience in sales and service, in any industry
Available to work in branch Monday-Friday
Cash handling skills with an eye for detail
A learning mindset and the ambition to build a career in the banking industry
An aptitude for technology and proficient in MS Office programs/apps




Honesty and integrity and take pride in diligently following procedures and policy in a regulated financial environment
A flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirements
A genuine desire to help people, work directly with customers as well as work with and support a team
The willingness to travel within the region as required for training or staff relief.
About IMB
We are proud of our 145-year history helping members achieve their financial goals.
As a member-owned bank, we're focused on delivering great experiences, trusted service, and innovative solutions that make banking easier.
An award winning and growing organisation, we've donated more than $13 million through our Community Foundation to over **** projects in the communities in which we live.
IMB Benefits include:
A supportive culture that actively promotes inclusion
Competitive remuneration
Wellbeing days
Product concessions
Paid parental leave
Purchased leave options
Study assistance
Corporate uniform
Genuine investment in your learning and professional growth.
To apply, follow the prompts.
Applications close July 26,****.For further information, please send your enquiries to imbcareers.com.au.Please note that email applications are not accepted.

📌 Customer Service Representative - Canberra (Wollongong)
🏢 Imb Bank
📍 Wollongong