Complex Support Assistant — ICSU (Intensive & Complex Support Unit)
Attuned Care | Career pathways
Growth culture
Person centred practice
We're building something special.
The Intensive & Complex Support Unit is dedicated to people with highly complex behavioural presentations.
We take a careful, person-centred approach and build capable, stable teams around each participant.
If you're looking for acareer(not just a job) and you love growing alongside your clients and your team, we'd love to meet you.
The role
As aComplex Support Assistant (ICSU)you'll deliver high-quality, person-led support across home, community, and therapeutic environments.
You'll work within a multidisciplinary mindset, implement behaviour support strategies, and contribute to a calm, predictable, and safe support environment.
You will:
Provide daily living, community access, and skill-building supports tailored to individual needs
Implement positive behaviour support plans and data-informed strategies
Contribute to team stability: clear communication, consistent routines, strong boundaries
Use reflective practice to adapt your approach and build participant capability over time
Document accurately and collaborate with coordinators/clinicians as required
Support safe environments using de-escalation and proactive risk-reduction strategies
About you
Experience:Minimum2–3+ yearsin disability (NDIS or similar) withexposure to Behaviour Support(implementing plans, collecting data, or working alongside BSPs)
Mindset:Growth-oriented, coachable, reflective.
You actively seek feedback and evolve your practice




Adaptability:You can adjust your style to what each person needs while maintaining safety and dignity
Demeanour:Calm under pressure, qualified boundaries, excellent written notes and team comms
Availability:Willing to work a mix of shifts aligned to participant needs (incl. evenings/weekends if required)
Communication style:Active listener, aims to understand the needs of those you support
Big plus (not essential):
CPI (Crisis Prevention Institute) training (or equivalent)
Qualificationsbeyond Certificate III in Disability(e.g., Cert IV, Diploma, degree in human services, psych, social work, OT assistant, etc.)
Experience in complex environments (PBS, trauma-informed, safeguarding, restrictive practice reduction)
Why Attuned Care & ICSU?
Career pathways:Clear progression and mentoring within a specialised unit
Learning culture:Paid training, reflective practice, and coaching to strengthen your capability
Team stability:Thoughtful rostering, consistent partnerships, and a supportive leadership team
Impact that matters:See the difference consistent, person-centred practice makes every day
Compliance & essentials
Current rights to work in Australia
(Preferred) NDIS Worker Screening/WWCC, First Aid/CPR, Driver's Licence
Willingness to complete role-specific training and clearances
If you're excited to grow your practice and help us build a best-in-class ICSU, we want to hear from you.
To express your interest, please apply and visit the address below to fill out our position pre-screening.
Pre Screening:

Come join us at Attuned Care!

📌 Complex Support Worker (Adelaide)
🏢 Attuned Care
📍 Adelaide