Job Description
At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
Job Description
At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life. We're looking for an
Advisor Community Information
to create clear, engaging and evidence-based communications that help Victorians better understand their health, make informed decisions about their care, and access the right health service at the right time. This is a Full Time, Permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Doncaster in line with our hybrid working model.
About The Role
Reporting to the Senior Manager Community Information responsibilities of this position include, but not limited to:
Develop engaging content that supports community education and health literacy initiatives
Create digital, social, web and print communications that help people make informed health decisions
Work with clinicians and subject matter experts to translate complex information into clear, accessible messaging.




Contribute to multi-channel communication campaigns that reach diverse Victorian communities
Analyse campaign performance and use insights to continually improve content and engagement
Build strong relationships across Ambulance Victoria to deliver integrated communications that make a genuine difference
About You
To be considered for this position you will possess tertiary qualifications in a relevant discipline (digital marketing, advertising, public relations, or communication) and/or equivalent knowledge or experience. Other requirements include:
Demonstrated experience in developing and editing content for community information and health literacy campaigns across web, social media, intranet, digital, educational environments
Excellent verbal and written communication skills with the ability to articulate complex concepts in simple ways
Digital channel experience with a good understanding of the overall media landscape, online media planning, implementation and optimization
Understanding of content marketing tactics, such as search engine optimisation, digital advertising and social media marketing
Creative thinking, with effective creative brainstorming, ideation and problem-solving skills to develop new insights and apply innovative solutions
Able to build and maintain rapport with a diverse range of stakeholders and provide a sound basis for productive relationships based on mutual trust and respect
Working at Ambulance Victoria




As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free in office parking. We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of
Care, Accountability, Respect
and
Excellence
to life at AV, we want to hear from you!
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks. This position is classified
AV4
under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement ****. The position description can be found on the AV Careers website .au.
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at and a member of our Recruitment & Selection team will be in touch.
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📌 Advisor Community Information (Melbourne)
🏢 Ambulance Victoria
📍 Melbourne