We are Röhlig. Since ****.
For more than 170 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company's virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made solutions to improve our clients' logistics processes.
We are looking for an experienced
Key Account Manager
to join our team and grow our business in Air, Sea and Contract Logistics.
Responsibilities
Maintain excellent relationships with customers from understanding the contract, scope of works and commercial rates to accuracy of billing, customer surveys and business reviews
Develop and enhance supply chain services to customers focusing on innovation, efficiency, returns, safety, and service excellence such as depth and new business sales of Röhlig's core and value added services of Contract Logistics, Courier, Ocean, Air and Customs consultancy to the benefit of Röhlig and its customers
Achieve set portfolio and new business growth targets
Work with our internal teams to streamline reporting processes and implement customer CW1 interfaces
Delivery on clients' reporting requirements - weekly, monthly & QBR's
Interact with Finance and support the retrieval of outstanding payment for services
Be the conduit for all non-conformances with the client and work co-operatively with other departments for timely resolution
Lead cross-function teams for customer based projects




Actively participate in the process of winning new business by working with Product Managers and Sales teams
Responsible for the implementation and growth of current business accounts won by the Sales department
Develop and maintain an Account Development Plan and strategy
Requirements
Substantial sales/key account management experience within freight forwarding
Proven track record of identifying and securing business opportunities
Strong commercial and business acumen with effective influencing and negotiation skills to achieve targets
Highly engaging and innovative with the ability to find solutions for the customer
Strong written and verbal communication skills with the ability to interact and build effective relationship with people from multi-national and diverse backgrounds
Excellent planning, time management, collaboration, decision making, organisation, presentation and negotiating skills
Strong attention to detail and accuracy
What you can expect
An autonomous and supportive environment with flexible arrangements available for a mix of office and home working. In Australia, our team of experts provides its services from 6 locations. Working at Röhlig means to live internationally, everyday staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, paid birthday leave, discretionary bonus scheme, considerable opportunities for personal development and long-term career planning provide the basis for your success.
We look forward to meeting you!

📌 Key Account Manager (Adelaide)
🏢 Rohlig Logistics
📍 Adelaide