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Paradise Karts
is the newest high octane attraction in the heart of Surfers Paradise. We are committed to delivering an exceptional guest experience whilst maintaining a high level of safety and standards. We want our team to help deliver unforgettable moments for our guests.
About the role
We are seeking an experienced
Attraction Manager
to join our team at Paradise Karts in Surfers Paradise. This is a hands on
full-time position
that plays a crucial role in the day-to-day operations and strategic success of our attraction. As Attraction Manager, you will be responsible for overseeing all aspects of the facility, ensuring outstanding guest experiences, maintaining operational efficiency, and driving revenue growth. This is an integral leadership position within our operation.
Key responsibilities
Oversee daily operations of the attraction, including staff scheduling, guest services and facility maintenance
Manage financial performance, ensuring profitability and cost control
Recruit, train, supervise and motivate a high-performing team to deliver exceptional guest experiences
Develop and implement marketing strategies to increase visitor numbers and enhance brand awareness
Ensure compliance with health, safety and regulatory requirements at all times
Monitor guest satisfaction through feedback mechanisms and implement improvements based on insights
Maintain attraction facilities and equipment to the highest standards
Liaise with suppliers,
contractors and external partners to support operational needs
Report on performance metrics and key performance indicators to senior management
What we're looking for
Proven experience in attraction management, preferably in a go karting environment
Strong leadership and team management capabilities with experience recruiting and developing staff
Demonstrated ability to drive guest satisfaction and maintain high service standards
Knowledge of health, safety and compliance requirements in the attraction industry
Solid marketing and sales experience to drive visitor numbers and revenue generation
Problem-solving capability and the ability to work effectively in a fast-paced environment
Ability to learn relevant computer systems and operational software applications
Current driver's licence (preferred)
What we offer
We provide a competitive remuneration package appropriate to experience and qualifications. Our team members benefit from working in a dynamic, fast-paced environment where your contributions are valued and recognised. We are committed to fostering a positive workplace culture where collaboration, innovation and excellence are celebrated.
Application questions
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
How many years' experience do you have as an Attraction Manager?
How much notice are you required to give your current employer?
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