Pioneer Settlement | Swan Hill |
Permanent Part-Time Weekend Position
Do you enjoy meeting new people, delivering great customer service and
showcasing everything our region has to offer?
The Pioneer Settlement is seeking a friendly and motivated Visitor
Experience Officer to join our team. This
exciting weekend role is perfect for someone who enjoys engaging with visitors,
promoting local tourism experiences and creating memorable experiences for
guests.
About the
Role
As the first point of contact
for visitors, you will play a key role in welcoming guests to the Pioneer
Settlement and the Swan Hill Visitor Information Centre. You will provide
information about local attractions, process bookings and ticket sales, and
help visitors make the most of their time in our region.
Your day-to-day will include:
Welcome and assist visitors to the Pioneer
Settlement.
Provide information on local
attractions, events, accommodation and dining options.
Process bookings, ticket sales and
souvenir purchases.
Promote visitor experiences including
the Pyap Paddle Steamer and Heartbeat of the Murray.
Undertake reception and general
administrative duties.
Balance tills and complete daily
reconciliations.
Maintain visitor information displays
and brochure stock.
Assist with the security and
presentation of the Tourism and Cultural Hub.
Work collaboratively with the wider
Pioneer Settlement team.
About you
We would love to hear from you if you have:
Experience in customer service,
reception, tourism, administration or a similar role.
Excellent communication skills and a
friendly, professional manner.
Strong organisational skills and the
ability to manage competing priorities.
A commitment to delivering
outstanding customer service.
Confidence using computers, EFTPOS systems
and cash handling procedures.




The ability to work independently and
as part of a team.
Knowledge of the Swan Hill region or
the ability to quickly develop local tourism knowledge.
Availability to work weekends and
public holidays as required.
Pre-Employment Requirements
Valid and satisfactory Working with
Children Check (Employee type)
Strong verbal and written English
communication skills.
Year 12 or equivalent qualification is
desirable.
A National Police Check will be
conducted on the preferred applicant.
What we
offer
Weekend-only work. Enjoy flexibility
and keep your weekdays free, with alternating weekends.
Permanent part time position working
14 hours per fortnight, 9.00am to 5.00pm.
Hourly rate of $***** + 15% super.
Training and support to help you
succeed in the role.
The opportunity to work in a unique
heritage tourism workplace.
The chance to connect with visitors
from across Australia and around the world while promoting the Swan Hill
region.
Applications
close
12 noon,
Monday, 10 August ****.
How to
Apply
To apply for this position,
please follow these steps:
1.
Review the Position Description
Download and read the Position
Description carefully to understand the role and requirements.
2.
Prepare your application
Your application should include:
Cover Letter
– Introduce yourself and explain how your experience aligns with the position
requirements.
Current Resume
– Include your employment history, qualifications and relevant experience.
3.
Submit your application online
Click the
Apply Now
button
on the job listing.
Upload your Cover Letter and
Resume
(PDF or Word format only)
Complete the online application
form and click
Submit
.
4.
Need Assistance?
For questions about the role or application
process, contact the Human Resources team at
******
or *********.

📌 Visitor Experience Officer (Mildura)
🏢 Swan Hill Rural City Council
📍 Mildura