Company Description
About Novotel Surfers Paradise...
Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining. We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids' corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.
Job Description
What you'll be doing:
Working across our F&B; outlets and events, including Blvd Café and Bar, amenities, in-room dining, Pool bar and conferencing and events. Personally connecting, laughing and creating a sense of belonging for our guests.
The ideal candidate will be confident, reliable, engaging and ensure that our guests receive EPIC service every time. In addition, we are looking for people who enjoying helping their colleagues, working as a team and delivering quality products consistently.
Some of the things you will be responsible for:
Making the flawless coffee every time, perking up someone's day with a perfect caffeine fix, one they'll be back for!
Delivering EPIC guest service
Mixing and creating quality beverages - cocktails, mocktails, frappes, smoothies, juices and more
Cashiering and providing guests their locals and ALL discounts
Creating memorable dining experiences by connecting with our guests and locals in BLVD Bar & Café
Ensuring our loyalty guests are recognised and receiving their benefits
Delivering Room Service, amenities and Pool bar orders as required




Qualifications
We'd love to hear from people with:
Previous experience in café, bar, banquets and a la carte service
Experience in Micros or a similar POS cashiering system and processing credit cards
A willingness to learn and strong interpersonal skills
A genuine Heartist with the passion to connect with our guests making them feel special
Sound wine and cocktail knowledge with a creative flare to accommodate requests
Enjoy working within team environment, helping each other and be confident in your ability to work autonomously in your own section or in the bar
Hold a current QLD RSA certificate
Be reliable and versatile in your availability to work a variety of shifts on a rotating roster including late nights, early mornings, week-ends and public holidays
Must hold current work rights for Australia
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Additional Information
So, when will you be joining us?
The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
Ongoing career and professional development opportunities
A rewarding work environment
Global discounts on hotel accommodation & Food and Beverage
What's in it for you?
Uniform provided, laundry allowance
Free staff meals during shift
Generous ACCOR perks including discounted accommodation and restaurant's
A collaborative, vibrant culture
Professional development opportunities
ACCOR Career Milestone celebrations
A reward and recognition program
What are you waiting for? APPLY NOW!

📌 Food & Beverage All Rounder (Gold Coast)
🏢 AccorHotel
📍 Gold Coast