Administration Assistant – Busy Dental Laboratory | Gold Coast
Full-Time | Monday to Friday | 8:00 am – 5:00 pm
Cosmetic Dental Design is a busy and growing dental laboratory on the Gold Coast, and we are looking for an experienced and motivated
Administration Assistant
to join our friendly team.
This is a varied role that combines office administration, customer service, and occasional delivery duties. You will play an important role in ensuring the smooth day-to-day operation of our laboratory while providing outstanding service to our clients.
About the Role
Manage incoming phone calls, emails, and general client enquiries
Provide exceptional customer service to dental clinics
Assist with scheduling, data entry, filing, and general administration
Prepare invoices, paperwork, and delivery documentation
Coordinate incoming and outgoing dental cases
Maintain accurate client records
Assist with general office organisation and housekeeping
Occasionally deliver completed dental cases to clinics throughout the Gold Coast using a company vehicle
Represent the company in a professional and friendly manner when visiting clients
About You
Previous administration experience is essential
Excellent communication and customer service skills
Robust computer skills and confidence using Microsoft Office
Highly organised with excellent attention to detail
Ability to prioritise tasks and work in a fast-paced environment
Professional presentation and a positive attitude
Reliable, punctual, and able to work independently as well as part of a team
Current open driver's licence
Clean driving history
What We Offer
Permanent full-time position
Supportive and friendly team environment
Stable role with a well-established and respected dental laboratory
Company vehicle provided for work-related deliveries
Variety in your day with both office-based and client-facing responsibilities
If you are an experienced administrator who enjoys working in a busy office environment and takes pride in providing excellent customer service, we would love to hear from you.
Please submit your resume along with a brief cover letter outlining your administration experience and availability.