Swissôtel Sydney is a luxury five-star hotel located in the heart of Sydney's business, retail and entertainment district and boasts 369 beautifully appointed guest rooms, with newly refurbished conference rooms, spa, fitness centre, newly renovated outdoor pool, restaurant and a brand new bar.
Opis oferty pracy
An exciting opportunity for Hotel Concierge / Bell Captain has just become available. This role is vital to the first impressions of the hotel. As Hotel Concierge / Bell Captain, your responsibilities includes but not limited to:
Meeting and greeting all guests at most courteous and efficient service
Have a detailed knowledge of what's on in Sydney and its surrounds including transport and movements
Promote facilities and venues to generate additional spend towards hotel's total revenue targets
Exceptional customer service goes without saying
Live and breathe our brand standards, be the ambassador for our LQA (Leading Quality Assurance)
A problem solver with the capability to turn challenges into opportunities
Flexibility to work rotation roster including weekend and public holidays
About you:
At least 2 years of relevant experience
Full NSW Drivers Licence, both Automatic and Manual
Have full time work right in Australia
Your behavioural qualities include being customer focused, proactive,



with a can do attitude, professional, a story teller, cooperative, culturally aware and autonomous
We will provide you with career development opportunities in over 380 hotels in Australia and **** worldwide, a rewarding work environment and benefits such as hotel discounts worldwide.
company_events_retreats employee_discounts professional_development
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📌 Guest Experience Concierge & Bell Captain (Sydney)
🏢 Nearheal(trading as Nearheal
📍 Sydney