Why You'll Love Working Here
Because thisisn'tjust ajob,it'sacrewyou'llbe proud to sail with.You'llturn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins. With epic travelperks, real career progression, and a culture our people rated94% Great Place to Work®,you'llfeel right at home from day one.
What You'll Be Doing
As a Cruise Consultant, you'll be the expert guiding customers from "just dreaming" to "bon voyage!", creating cruise holidays they'll never forget.
Quote, book, and invoice cruise bookings and packages with accuracy and flair
Achieve monthly sales targets and KPIs
Deliver outstanding service across walk‐in, email, and phone enquiries
Maximise every opportunity through upselling and cross‐selling
Monitor and action all relevant mailboxes daily
Maintain strong product knowledge to confidently recommend the perfect cruise
You're passionate, driven, and love working toward results, especially when travel is involved.
Requirements
Proven customer service experience with exposure to sales targets
Previous travel or cruise experience (preferred but not essential)
GDS experience (preferred but not essential)
The ability to thrive in a fast‐paced environment
Motivation, organisation, and a love of exceeding expectations
What's In It For You?




Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures
Industry travel discounts and eligibility for sponsored Familiarisation Cruises across the globe
Cruiseabout proudly scored an outstanding 94% in the Great Place to Work® survey—our people genuinely love what they do and who they work with!
Backed by Flight Centre Travel Group Australia, a certified Great Place to Work® (ANZ)
Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan
Grow your career across our global network—we proudly promote from within
Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives
Employee Assistance Program available for you and your family
Awards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok ****!)
Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving
We're committed to protecting the oceans and the future of cruising through responsible and sustainable practices
Equal Chance Employer
We're an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds.
Location and Contract
Work type: Full time
Location: Queensland
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📌 Travel Consultant (Queensland)
🏢 Cruiseabout
📍 Queensland