Developing, maintaining, and continuously improving the quality of technical documentation
Collaborating with Engineering, Product, Support, and Customer Success teams to identify documentation needs
Closing knowledge gaps and championing knowledge management practices
Identifying and prioritising documentation gaps based on user needs
Selecting and recommending documentation tools, content management systems, and publishing methods
Establishing quality assurance processes
Deciding what to include or exclude in documentation
Setting review and update cadences to keep documentation relevant
Structuring content architecture for ease of navigation and maintainability
Requirements
Proven experience in a technical writing or digital documentation role
Some programming or technical background
Solid team orientation
Excellent communication, collaboration, and stakeholder management skills
Proven ability to independently research complex technical topics
High-quality, audience-appropriate content production
Proactive approach to identifying gaps in documentation
Ability to work comfortably with technical (engineering, QA) and non-technical (sales, operations, customers) audiences
Familiarity with documentation and collaboration tools such as Confluence, Git,



Markdown, or XML-based editors
Agile mindset — comfortable adapting to shifting priorities
Excellent written and spoken English with meticulous attention to detail
Core Competencies
Demonstrates expertise in technical writing and documentation management, with a strong focus on quality assurance and user-centered content production. Proficient in collaborating with cross-functional teams to identify documentation needs and implement effective knowledge management practices.
Highest-signal resume keywords
Technical Writing Experience
Documentation Tools Proficiency
Content Management Systems Knowledge
Excellent Communication Skills
Agile Mindset
ATS Optimization Keywords
Hard Skills
Technical Writing
Content Production
Research Skills
Quality Assurance Processes
Documentation Gap Analysis
Soft Skills
Team Orientation
Collaboration
Stakeholder Management
Proactive Problem Solving
Attention to Detail
Industry Keywords
Knowledge Management
User Needs Analysis
Content Architecture
Documentation Standards
Tools & Technologies
Confluence
Git
Markdown
XML-based Editors
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📌 Technical Writer (Sydney)
🏢 Jobtailor
📍 Sydney