Sonder is an Australian-founded employee care platform that gives organisations a single place to support their people's health, mental wellbeing, and personal safety. Rather than routing employees through fragmented services. Sonder unifies medical advice, mental health support, and safety assistance in one 24/7 mobile app. Employees access the platform directly from their phone. When they reach out, they are connected to real clinicians, nurses, psychologists, and social workers via live chat or phone, typically within 30 seconds. The platform is available around the clock, every day of the year.
Sonder is headquartered in Sydney and also operates in New Zealand and the United Kingdom. It is the first technology company to have achieved accreditation from the Australian Council on Healthcare Standards (ACHS), placing it alongside leading hospitals and healthcare institutions in Australia and globally.
An Exciting Time to Join Sonder!
Since our founding in ****, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia's leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.
That ambition extends to how we run the business. Sonder is actively building toward an AI-native organisation, where automation and intelligent tooling are embedded into how every function operates.
Our impact and scale:
1,000,000+ members across multiple countries
250+ team members, plus an extensive network of on-the-ground responders
If you're passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!
Our Company Values




We focus on impact
We choose action over perfection
We navigate the minefields
We deliver a four-quarter effort
We are on the journey together
Join Sonder's mission to deliver timely and effective global support, and contribute to empowering people to be at their best.
About the role
The Social Worker delivers brief, short-term clinical social work to Sonder Members in Australia whose wellbeing is significantly affected by social, systemic, or practical issues. The role focuses on stabilisation, safety planning, and linkage to external services rather than long-term case management.
Core presentations include domestic and family violence (DFV), child protection, homelessness, financial crisis, family and relationship issues, grief and bereavement, supportive counselling, and complex psychosocial presentations. All practice is delivered through a trauma-informed lens.
Clinical decisions, scope of practice, and Model of Care matters are owned by the Senior Social Worker. The Social Worker works in close partnership with the Senior Social Worker on any matter that crosses into specialist clinical or governance territory.
What you'll be doing
Direct clinical practice: Psychosocial assessment, DFV risk assessment and safety planning, brief solution-focused intervention. Sessions are 55 minutes, delivered by video or phone,



up to 4 sessions per referral with documented extension pathway where clinically warranted. Linkage to external services and community resources.
Mandatory reporting and child protection: Apply jurisdiction-specific decision frameworks. Lodge statutory reports where threshold is met. Document threshold reasoning and outcomes per Sonder template.
Team practice and supervision: Work under the clinical leadership and supervision of the Senior Social Worker. Participate in social work team forums, Multidisciplinary Team Meeting (MDT), Mental Health and Wellbeing Practitioner Team (MH&WPT;) forum, case reviews, and quality assurance. Contribute to team education when required.
Cross-team clinical consultation: Provide demand-driven, in-the-moment clinical consultation to Care Specialist, Nursing, and Response Network teams on social presentations, mandatory reporting decisions, DFV cases, and acute risk escalation. Ad-hoc, not a scheduled caseload.
Who are we looking for?
The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, energetic workplace.
What you bring to the team;
Clinical Practice: Trauma-informed psychosocial assessment, intervention, and safety planning across DFV, child protection, and complex psychosocial presentations.
Risk Identification and Escalation: Capacity to assess dynamic and evolving risk, and safely upscale acute or imminent risk to mental health, medical, or emergency services.
Effective Communication: Highly developed verbal and written communication, including clinical documentation that meets best practice and governance standards.
Time Managemen
#J-*****-Ljbffr

📌 Social Worker (Sydney)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Sydney