Administration Assistant - Medical Imaging (EFT 1.0)
Full Time
Why Join Us?
Excellent benefits including salary packaging
Supportive and collaborative team environment
Diverse and fast-paced role within a busy Medical Imaging service
Opportunity to work across a broad range of imaging modalities and administrative functions
About the Medical Imaging Department
Central Gippsland Health Medical Imaging is a large and comprehensive regional imaging service providing diagnostic imaging across multiple sites. Our department performs all major imaging modalities with the exception of PET and Angiography.
Services include:
General X-ray
CT
MRI
Mammography
BreastScreen Victoria
Bone Density (DEXA)
Fluoroscopy
Echocardiography
Medical Imaging services are provided from two Sale locations.
The department supports a high-volume patient workload and is staffed by a multidisciplinary team dedicated to delivering high-quality, patient-centred care.
About the Role
An exciting opportunity exists for an enthusiastic and customer-focused Administration Assistant to join our Medical Imaging team.
This role is integral to the daily operation of the department and involves working across reception, bookings, patient administration, accounts and cashiering functions. You will be the first point of contact for patients, referrers and clinicians, ensuring a professional, efficient and welcoming experience.
The successful applicant will thrive in a fast-paced environment, possess excellent organisational skills and be committed to delivering exceptional customer service.
Key Responsibilities
Coordinate patient bookings and appointment scheduling across multiple imaging modalities
Provide reception and front-of-house services for patients, visitors and referrers
Process patient registrations and maintain accurate medical records
Perform cashiering and payment processing duties
Assist with accounts and administrative support functions
Enter and maintain data within the Radiology Information System (RIS)
Communicate effectively with patients, clinicians and external referrers
Ensure confidentiality and compliance with privacy requirements
Support the broader Medical Imaging administration team to maintain efficient workflow and service delivery
Selection Criteria
Previous experience in administration, reception or customer service roles
Excellent communication and interpersonal skills
High level of computer literacy, including Microsoft Office applications
Strong organisational skills and attention to detail
Ability to work effectively within a busy team environment
Certificate III in Business Administration (or equivalent experience)
Highly Desirable
Previous experience working within a Medical Imaging, Radiology, Diagnostic Imaging or Healthcare setting
Experience using a Radiology Information System (RIS) and/or Picture Archiving and Communication System (PACS)
Knowledge of Medicare billing, accounts receivable and patient registration processes
Experience managing high-volume appointment bookings and patient enquiries
Salary packaging
Employee Assistance Program (EAP)
Social Club
Skilled and supportive team culture
Opportunity to work within a modern and diverse imaging service
All appointments are subject to a satisfactory National Police Check and Working with Children Check.
At Central Gippsland Health we are committed to creating a safe, inclusive and welcoming workplace. We encourage applications from people of all backgrounds, cultures and experiences.
Applications will be reviewed as received and may close prior to the advertised closing date.
Applications close Thursday 27 August
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📌 Administration Officer (Wollongong)
🏢 State Government Of Victoria, Australia
📍 Wollongong
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