Job Info
Location: Adelaide, SA
Salary: >$100,000
Job Type: Permanent position | Full time position
Job Description
Greenultimate Pty Ltd The ICT Support Engineer will be responsible for maintaining and supporting the organisation's IT systems and infrastructure to ensure smooth day-to-day operations. The role involves troubleshooting hardware, software and network issues, installing and maintaining computer systems, providing technical support to staff, monitoring system performance, and assisting with system improvements.
The successful candidate will also maintain technical documentation, deliver user guidance, and work closely with internal teams to ensure reliable, secure and efficient ICT services. Perks Task & responsibilities Lead and drive IT systems and infrastructure efficiency in the organisation. Conduct regular system reviews and quality audits to evaluate the performance, reliability and security of ICT systems.
Analyse system performance, identify risks, gaps or areas of non-compliance, and recommend practical solutions to improve efficiency and service quality. Monitor ICT systems, processes and documentation to ensure compliance with company standards and operational procedures. Investigate, evaluate and diagnose hardware, software, LAN, WAN, network and connectivity issues in company offices, and provide timely support with resolutions.
Install, configure, maintain, upgrade and troubleshoot computers, operating systems, software applications, printers,



networks and cloud-based services. Develop and deliver technical guidance and user training on software applications, business systems and ICT procedures. Work closely with staff and management to promote awareness of ICT policies, security practices and quality standards.
Create, review and maintain technical documentation, including user guides, operating procedures, technical specifications and support records. Provide technical expertise to support system maintenance, infrastructure improvements and the ongoing reliability of business systems. Collaborate with internal teams and external stakeholders to resolve complex technical issues and improve system performance and customer service.
Qualification & experience A relevant bachelor's degree qualification is highly preferred Minimum 2 years of work experience in a similar role Excellent troubleshooting and Problem-solving skills Strong Communication and time management abilities Support team culture and work collaboratively with colleagues Strong customer service skills with a proactive and professional approach. About Company GreenUltimate Pty Ltd designs, installs, and maintains solar power and battery storage systems, delivering reliable and sustainable renewable energy solutions across Australia Salary: $************* Job Publish: ********** Job Expire: ********** Apply on: ICT Support Engineer Job here!
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📌 Ict Support Engineer (Adelaide)
🏢 Sociable Tech
📍 Adelaide