Applications Support Analyst/Solution Engineer - IT Application Services
Posted Sunday 26 July **** at 2:00 pm | Expires Sunday 16 August **** at 1:59 pm
Discover a career where care goes both ways!
Based inMacquarie Park, short walk from Metro Station
7 Additional leave days per year + Salary Packaging + WFH options
Catholic Healthcare has been recognised as one of Australia's Best Places to Work, a reflection of the robust culture we've built and our commitment to the safety, health and wellbeing of our 6,000 employees. With more than 30 years of experience in care and an excellent industry reputation we recognise aged care is a constantly evolving, dynamic & growth industry. With it comes exciting opportunities to be part of a fast paced, forward-thinking and innovative purpose led organisation committed to creating a world where older people thrive.
We have a new opportunity for an experienced and diligent Applications Support Analyst/Solution Engineer who thrives in a fast-paced environment and is excited by the future of technology!
Bring your expertise and capability in designing and delivering automation using Microsoft Power Platform, SharePoint Online, Core SPFx Development, Microsoft Viva, Azure Logic Apps/Functions, and Copilot technologies.
Reporting to an Applications Team Leader, you will have the opportunity to combine technical expertise to administer and support systems, participate in small-scale projects, and contribute to strategic initiatives within the Applications Team and broader internal IT Team. Your exceptional communication skills, ability to engage with stakeholders and interpret business needs and translate them to and from technical terms will be integral in supporting your success.
Your days will include;
Supporting all assigned applications (SharePoint Online, MS Teams, OneDrive, Planner, Viva, Outlook) across enterprise systems, ensuring timely incident resolution, maintaining system stability, optimising performance, and delivering high levels of user satisfaction




Proactively engaging and collaborating with business stakeholders, IT teams, and vendors, understanding priorities, resolving issues effectively, and managing expectations
Collaborating with cross-functional teams to deliver secure, reliable, and effective solutions for enterprise systems, particularly SharePoint Online and Power Platform
Contributing to the design, development, support, and continuous improvement of solutions, while maintaining documentation, testing, and deployment activities in line with established standards and processes
Maintaining awareness of emerging IT trends and their potential impact on our IT applications
Creating and maintaining accurate documentation such as knowledge articles, tech support knowledge sharing, onboarding cross-skilling and continuous improvement ensuring that application information and data remain current, accurate, and readily accessible to relevant stakeholders
The ideal applicant will enjoy interacting and partnering with key stakeholders, have the ability to identify and resolve concerns, thinking creatively to develop effective solutions in addition to;
Degree qualified in a relevant Information Technology discipline
3-5 years' demonstrated experience in solution engineering, intelligent automation, or digital delivery roles within enterprise environments
Strong expertise in SharePoint Online (Administration (site provisioning, permissions, storage, migration, lifecycle management) and Development), Microsoft 365 services integration (Teams, OneDrive, Viva, Outlook)
Demonstrated experience with Power Automate, Power Apps development, SharePoint Framework (SPFx) or PnP solutions,



integrations with API and external systems
Proven capability in designing and delivering automation using Microsoft Power Platform, SharePoint Online, Core SPFx Development, Microsoft Viva, Azure Logic Apps/Functions, and Copilot technologies
Knowledge of SharePoint security model and compliance features (Microsoft Purview)
Experience with REST APIs, Microsoft Graph, and SharePoint APIs
Experience working with ITIL processes (incident, problem, change management) Exposure to intranet or digital workplace platforms
Hands-on experience integrating SharePoint, M365 and AI technologies (e.g., Azure OpenAI, Cognitive Services) into secure, compliant solutions
Exposure to identity and access management (Azure Entra ID, OAuth, RBAC)
Familiarity with CI/CD pipelines, source control and DevOps practices
Knowledge of the aged care, health, or related sector - desirable
Willingness to obtain Police Check
What we can offer you as an employee of Catholic Healthcare
Not-for-profit tax benefits - pay less tax
Fitness Passport - discounted gym benefits
Paid Parental leave
Paid Family leave, additional days off each year
Long Service leave after 5 years
A values-based organisation that welcomes applicants from all faiths and backgrounds
If you're looking for a role where you can make a positive impact in a rewarding organisation like ours, we'd love to hear from you.
IND-CHL
Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
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📌 Applications Support Analyst/Solution Engineer - It Application Services (New South Wales)
🏢 Catholic Healthcare
📍 New South Wales