SGCH is seeking a Head of Customer Voice to drive the strategic direction of customer experience, complaints handling, and community engagement. The role reports to the Director Customers, Shared Services and requires enterprise-wide leadership across customer insights to shape decision-making and service delivery.
The role is permanent full time with hybrid work and regular travel to SGCH locations. You will lead diverse teams and foster continuous improvement aligned to SGCH values.
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📌 Head Of Customer Voice & Experience Strategy (Sydney)
🏢 @
📍 Sydney
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