About the Role
Support high-quality Out-of-Home Care (OOHC) services through administration, compliance, and quality assurance. Work closely with Operations Managers, Therapeutic Specialists, and Case Workers to maintain accurate records, meet regulatory requirements, and improve service delivery.
Benefits
Supportive and collaborative team
Purpose-driven work that makes a difference
Ongoing learning and development
Diverse and meaningful responsibilities
Versatile and inclusive workplace
Duties
Provide administrative support to Operations Managers and case work teams
Coordinate case planning, care team, cultural, and internal meetings
Maintain accurate client records and update case management systems
Audit files, review documentation, and monitor compliance requirements
Liaise with government agencies, families, and internal stakeholders where approved




Skills & Experience
Knowledge of OOHC standards and regulatory requirements
Strong administration, organisation, and record management skills
Experience with compliance, auditing, or quality assurance processes
Ability to manage confidential information with accuracy and discretion
Current unrestricted driver's licence; relevant tertiary qualification desirable
About the Company / Culture
Join a values-driven organisation committed to delivering safe, high-quality care for children and young people. We foster collaboration, continuous improvement, and a supportive culture where your contribution helps strengthen outcomes for families and communities.
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📌 Case Work Support Officer (West Tamworth)
🏢 Lifestyle Solutions
📍 West Tamworth