Ground Handling Training and Compliance Manager
Sydney International Airport
Sydney International Airport dnata
This job is open for expressions of interest only
Join dnata, a global market leader in ground handling and experience the excitement of working in one of the world's most agile industries!
We're on the lookout for an experienced and driven
Ground Handling Training and Compliance Manager
to lead training strategy and compliance across our Ground Handling operations. Based in a senior leadership role, you'll play a key part in driving operational excellence, ensuring compliance with regulatory and airline requirements, and building a high-performing training culture across the business.
About You and the Role:
Lead the development, implementation and continuous improvement and gap analysis of the dnata dGOM (training and compliance standards)
Lead the development and implementation of prerequisite programs to support the company's management systems to meet and exceed all regulatory requirements i.e. ISO **** & ISAGO
Perform regular audits to ensure the consistent application of approved programs, maintenance of training records and ongoing adherence to the Standards for Training requirements
Develop and maintain training policies and procedures and ensure their alignment with dGOM, IATA, ISAGO, regulatory requirements and associated dnata standards
Develop curriculum, course content and delivery methodology ensuring compliance to industry standards, regulations, legislation and dnata Ground Handling policy and procedure




Lead and mentor Training Team through formal and informal communication, performance reviews and coaching
Manage diverse geographically located teams across multiple ground handling disciplines
Lead significant stakeholder engagement and consultation to ensure the delivery of a wide range of stakeholder expectations, diverse interests and demands
Management of Non-Conformance/Corrective Action System as per company, supplier and customer requirements
Provide quality metrics and accurate reporting on critical training delivery
Key Requirements that you bring with you:
Certificate IV in Training and Workplace Assessment
Certification in Auditing
Previous experience in or knowledge of airline industry principles and procedures
Previous Auditing experience and reporting standards and principles
Extensive senior leadership experience managing a diverse geographically located team
Sound understanding of the Australian Quality Training Framework and knowledge of all aspects of Training frameworks
Experience in monitoring and reviewing existing processes and procedures and implementing changes to improve operational efficiencies
Ability to influence in a diverse workforce through a practical pragmatic approach
Record of achievement in building and fostering relationships with key stakeholders
Well-developed communication skills both written and oral and negotiation skills
High level of computer literacy and sound knowledge of training management systems
Application closing date: 18 June **** (5:00PM)
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📌 Ground Handling Training And Compliance Manager - Dnata | Expr3Ss! (Sydney)
🏢 dnata
📍 Sydney