Key Responsibilities
Payroll and Employee Records
Manage end-to-end processing of weekly payroll, ensuring employees are paid accurately and on time.
Calculate leave, overtime, allowances, superannuation, PAYG withholding and other statutory deductions.
Interpret Modern Awards, employment agreements and relevant payroll obligations.
Manage payroll reconciliations, reporting and payroll-related audit requirements.
Maintain accurate employee payroll records, including new starters, changes, leave, terminations and other employment updates.
Respond to payroll enquiries and provide practical guidance to employees and managers.
Ensure payroll processes comply with Fair Work, ATO, superannuation and other relevant legislative requirements.
Support continuous improvement of payroll processes, reporting and system workflows.
Recruitment and Selection
Coordinate recruitment activities for new and replacement roles across the organisation.
Prepare and post job advertisements, manage applications and coordinate interview arrangements.
Communicate with candidates throughout the recruitment process in a professional and timely manner.
Conduct reference checks, background checks and pre-employment administration where required.
Assist managers with shortlisting, interview coordination and recruitment documentation.
Prepare employment offers, contracts and related onboarding paperwork.
Maintain recruitment records and ensure hiring processes are consistent, fair and compliant.
Onboarding and Employee Lifecycle
Coordinate the onboarding process for new employees to ensure a smooth and professional employee experience.
Prepare onboarding documentation, employee files, system access requests and induction schedules.
Liaise with managers to ensure new starters are properly welcomed, equipped and supported.
Support probation review processes and follow up with managers on required documentation.
Manage employee changes, including role changes, salary updates, reporting line changes and employment variations.




Coordinate offboarding activities, including termination documentation, final pay inputs, exit checklists and employee record updates.
Maintain accurate employee records across HR, payroll and related systems.
HR Administration and Compliance
Support the preparation and maintenance of HR policies, procedures, templates and employee documentation.
Assist with employment contract administration and ensure documentation is consistent and up to date.
Support compliance with employment legislation, Fair Work requirements, Modern Awards, workplace policies and internal procedures.
Maintain confidential employee records and ensure HR information is handled appropriately.
Prepare HR reports, workforce data, leave reports and other people-related reporting as required.
Assist with audits, compliance reviews and process improvements across payroll and HR.
Employee and Manager Support
Act as a first point of contact for general HR, payroll and employment-related queries.
Provide practical guidance to employees and managers on HR processes, policies, leave, payroll and employee lifecycle matters.
Support managers with performance review administration, probation follow-ups and employee documentation.
Assist with employee relations matters by coordinating documentation, meetings and follow-up actions where required.
Escalate complex employment, performance or compliance matters to senior management or external advisers as appropriate.
Help promote a positive, professional and supportive employee experience across the business.
Systems and Process Improvement
Maintain accurate data in Employment Hero and other HR/payroll systems.




Identify opportunities to improve HR, payroll, onboarding and recruitment processes.
Support implementation of better workflows, templates, checklists and reporting tools.
Assist with system updates, process documentation and employee self-service improvements.
Contribute to the development of consistent and scalable people processes as the organisation grows.
About You
To be successful in this role, you will have:
Previous experience in payroll, HR administration, people operations or a similar role.
Strong understanding of payroll processes, employment legislation, superannuation, tax and Fair Work obligations.
Experience interpreting Modern Awards and employment agreements.
Exposure to recruitment, onboarding and employee lifecycle administration.
Strong attention to detail and the ability to manage confidential information appropriately.
Excellent organisational skills with the ability to manage competing priorities and deadlines.
Strong communication skills and the ability to support employees and managers professionally.
A practical, solutions-focused approach to HR and payroll matters.
Confidence using HR/payroll systems and Microsoft Office applications.
Experience with
Employment Hero
will be highly regarded.
Personal Attributes
Qualified, approachable and discreet.
Highly organised and accurate.
Strong service mindset and willingness to support employees and managers.
Comfortable working across both HR and payroll responsibilities.
Able to work independently while knowing when to escalate matters.
Continuous improvement mindset with a focus on practical, efficient processes.
Desirable Experience
Experience in a growing business or multi-entity environment.
Exposure to employee onboarding, recruitment coordination and HR process improvement.
Understanding of Australian employment legislation and Modern Award interpretation.
Experience preparing HR reports, payroll reconciliations and employee lifecycle documentation.

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