At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

Komatsu has the opportunity for a Product Support Advisor to assist in our Rio Tinto contract.

You'll be managing the fleet health of all Komatsu equipment by providing on-the-job technical assistance for the maintenance personnel in fault finding including major components change outs, maintenance practices & operating practices.

Your job is to assist personnel to resolve parts sourcing issues and resolve technical information sourcing issues.

Key Responsibilities

Understanding the daily downtime of machine fleet at site Involvement in repair process on local dealer machinery Assistance in administration of warranty Understanding and forecasting the scheduled downtime Weekly site update Feedback on service personnel Optimisation of machines Machine systems monitoring

Roster: 8:6 FIFO ex Perth – Day shift only

Role Located: Pilbara

Must be living in Perth to be considered.

Komatsu Benefits

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits Financial: Income Protection Insurance provided through our company superannuation fund Career: Recognition, awards, flexibility,



further education studies and internal career development Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents Yearly Bonus: Potential to receive a yearly bonus Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

What We Are Looking For

Hold a Trade or Engineering Qualification or background Have sound knowledge and experience of Komatsu Loaders Have worked on Mine Site/s in the WA Mining Industry Self-motivated with good initiative as well as solid team player attitude with drive and professionalism to excel Always have a high standard of Customer service whilst always promoting Komatsu Products and Services Demonstrated problem solving skills Ability to demonstrate a strong commitment to O.H.S always Ability to work away remotely at the customer site Have strong negotiation skills and attention to detail

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.

📌 Customer Product Support Advisor (Port Hedland)
🏢 Komatsu Australia
📍 Port Hedland