SALES ASSOCIATE — POP MART
Global Pop-Culture | Immediate Start
Position Available: Part-Time
$28 p/hour (base)
Join the POP MART Phenomenon
POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.
This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.
Why You'll Love Working at POP MART
- Work with products customers genuinely love — collectors, fans and families
- Weekly new releases keep every day exciting and fast-moving
- Clear career progression opportunities within a growing business
- Job security with a rapidly expanding global brand
- Monthly product incentives (post-probation)
- Supportive, energetic and inclusive team culture
- Annual POP LAND (Beijing) pass
- A colourful, creative retail environment
What You'll Do
Deliver Excellent Customer Experiences
- Engage customers confidently and provide friendly, energetic service
- Share product knowledge and introduce new collections
- Support sales through upselling and cross-selling opportunities
Maintain Store Standards
- Replenish stock and maintain visual merchandising standards




- Support deliveries, stock counts and inventory accuracy
- Keep the store clean, organised and customer-ready
Support Daily Store Operations
- Process transactions accurately through POS systems
- Follow store procedures and loss prevention standards
- Support product launches and peak trading periods
Who You Are
- Confident and customer-focused
- Passionate about retail, pop culture or collectibles
- Energised by fast-paced environments
- Reliable, positive and adaptable
- Strong communicator with excellent attention to detail
Part-Time Availability Requirements
- This is a permanent part-time position.
- Availability to work 3–4 days per week is required.
- Applicants must be available to work at least one weekend day and one late-night trading shift each week.
- Rosters are planned in advance to support consistency and work-life balance.
- Flexibility to support business needs, peak trading periods and major product launches is expected.
- Availability throughout peak trading periods, including November to January, is essential
How to Apply
Submit your application via our careers page
(if you are applying through a third-party job platform such as Seek, you will be automatically directed to our careers page)
Full and permanent Australian working rights are required.

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