Operations Support Officer
"The person our team can rely on, and our clients can trust."
Casual or Part-Time (negotiable for the right person)
At PGC Security, we believe excellent businesses are built by great people who are willing to support one another.
We're looking for an adaptable, reliable and professional
Operations Support Officer
to join our team. This is a unique opportunity for someone who enjoys variety, thrives on learning new skills and takes pride in delivering exceptional service.
No two days are the same. One shift you may be conducting mobile patrols, the next monitoring alarms in our Control Room, assisting with Cash in Transit operations or supporting our office team. You'll become an integral part of our operation, helping ensure our clients continue to receive the high level of service they've come to expect from PGC Security.
About the Role
Your duties may include:
Mobile patrols and alarm response
Cash in Transit operations
Control Room monitoring and alarm management
Customer service and office support
Assisting with operational administration
Providing operational relief across the business as required
Working collaboratively with our patrol, control room, technical and administration teams
About You
We're looking for someone who:
Is dependable, honest and professional
Enjoys variety and is willing to learn
Has excellent communication and customer service skills
Can work independently and as part of a team
Maintains a high standard of presentation
Is flexible with working hours, including days, nights, weekends and public holidays when required
Essential Requirements
Current NSW Security Licence with
1AE
classes




Current Victorian Security Guard Licence
Current unrestricted driver's licence
Sound computer skills
Strong written and verbal communication skills
Desirable
Current 1C and 2B classes on NSW Security Licence
Mobile Patrol experience
Control Room experience
Cash in Transit experience (1C qualification or willingness to obtain)
Current First Aid qualification
Don't have your NSW 1C qualification?
PGC Security is happy to assist the successful applicant to obtain this qualification.
Why Join PGC Security?
At PGC Security, we back our people.
When a team member takes a well-earned holiday, spends time with family or simply needs time away from work, we believe they should be able to do so knowing they have the support of their team. Rather than placing additional pressure on others, we're investing in building a capable, multi-skilled workforce that supports one another and keeps our operations running smoothly.
In return, you'll enjoy:
A supportive and respectful team environment
Casual or part-time employment with flexibility for the right person
Diverse and interesting work
Ongoing training and development
Opportunities to broaden your skills across multiple areas of the security industry
The chance to build a long-term career with a well-established and respected local company
Interested?
If you're looking for more than just another security job and want to become part of a team that values professionalism, flexibility and supporting one another, we'd love to hear from you.
Please forward your resume and a brief cover letter outlining your experience, licences and why you'd like to join the PGC Security team.
NSW Master Licence
40• ••• 339

📌 Operations Support Officer (Sydney)
🏢 PGC Security
📍 Sydney