Multinail are looking for a
Technical Support Officer
to join our QLD team, based in Stapylton.
This role is ideal for those with experience in
timber detailing, drafting
, or
estimating,
and a desire to apply their skills in a dynamic environment. The role covers Queensland (QLD), South Australia (SA), and the Northern Territory (NT), requiring regular visits to these regions.
This is a particularly exciting time to join Multinail. The company is experiencing significant growth due to its success in the industry and is in the midst of releasing state-of-the-art software that will revolutionize the timber building sector. As a
Technical Support Officer
, you will play a pivotal role in this exciting phase of our journey.
Who is Multinail?
Multinail is at the heart of the Australian Truss & Frame industry. We design the software and machinery that keep the industry moving — and right now, we're rolling out our latest generation of software while continuing to support the systems our customers use every day.
This is your opportunity to be right at the centre of that evolution — supporting fabricators, learning current skills, and being part of a team that's shaping the future of prefabricated building in Australia.
What you'll be doing
Supporting our customers across QLD and SA with both current and new software, as part of the wider Multinail team dedicated to these regions
Installing, updating, and helping teams get the most from our systems
Travelling regularly to customer sites — no two weeks will ever look the same




Acting as the vital link between customers and our software team
Growing your own skills as the industry moves forward
What you'll bring
A sound understanding of construction methods and processes, including how houses and buildings are assembled and structurally put together
Experience using CAD (Computer Aided Design) software and confidence navigating technology
Experience using either - Multinail Cornerstone, MiTek ***** or Pryda Build is highly advantageous
Strong problem-solving skills — you enjoy working through challenges and finding solutions
Clear communication skills and the ability to build trust with customers
A driver's licence and flexibility to travel regularly
Experience as a detailer or estimator is desirable but not essential
Why you'll love it
Competitive salary + super + leave loading + yearly reviews
Fully serviced company car + fuel card + laptop + mobile phone
Annual clothing allowance for branded workwear
Career development, training, and mentoring — you'll be supported by an experienced team across QLD and SA as you grow into the role
Fun team culture: monthly bacon & egg smoko, wellbeing events, Christmas party with a leg of ham from the CEO
Modern offices, free parking, uniforms, and Employee Assistance Program
Permanent, full-time role with the stability of a well-established Australian company
Ready to jump in?
This is more than a job — it's a chance to grow, travel, and be part of an industry-leading company making a real impact.
Send your CV and a short cover letter to ******
You must have the right to work in Australia.

📌 Multinail - Estimator / Detailer (Gold Coast)
🏢 Multinail Australia
📍 Gold Coast