The Opportunity
Do you enjoy hands-on work, solving problems, and delivering great customer service?
We are seeking a motivated and customer-focused
Field Service Technician
to join our team, servicing the
Newcastle (NSW) area
on a
Full-Time, permanent basis.
In this role, you will be provided with a
take-home company vehicle
to support our sales operations by responding to and repairing breakdowns of beverage equipment installed at customer sites. You'll work across a broad range of equipment, including Glass Door Merchandisers, Air Curtain Coolers, fountain dispensing equipment, vending machines, frozen beverage units, and coffee machines.
Every day is different. You'll work independently in the field, build strong customer relationships, and play a critical role in delivering quality, reliability and outstanding service. Whether you're looking to further develop your technical expertise or join a global business with strong growth opportunities opportunities, this is your chance to make an impact.
About the Role
Safety First -
Uphold a strong safety culture, follow all OHS requirements, and proactively identify risks
Customer Service -
Deliver a great customer experience with professional, timely, and reliable service
First-Time Fixes -
Diagnose and repair equipment efficiently, aiming to resolve issues on the first visit
Quality Service -
Perform repairs and preventative maintenance to ensure optimal equipment performance
Efficiency -
Maximise time in the field, use parts effectively, and maintain accurate vehicle inventory




Processes & Systems -
Follow standard procedures and utilise IT tools to manage service calls and reporting
Teamwork -
Collaborate with your team and contribute to continuous improvement initiatives
Skill Development -
Continuously build your technical capability through training and hands-on experience
About You
Trade qualified in
Mechanical, Electrical or Refrigeration
.
Hold a current driver's licence.
Brings previous field service, maintenance or customer-facing experience (preferred).
Enjoys hands-on troubleshooting and problem-solving in a fast-paced environment.
Is passionate about delivering outstanding customer service and building strong customer relationships.
Can work autonomously, manage competing priorities, and stay organised in the field.
Demonstrates a strong commitment to safety, quality and continuous improvement.
Communicates effectively and works collaboratively as part of a high-performing team.
Test & Tag
certification (or willingness to obtain one)
First Aid and CPR
certification (desirable).
What We Offer
Work with one of the world's most recognisable brands.
Grow your career through world-class learning,



development and progression opportunities across a global business.
Enjoy a generous monthly product allowance and access to discounted staff purchasing on a wide range of CCEP products.
Access 700+ exclusive discounts across groceries, fitness, leisure, travel and retail through our Cheers Rewards & Recognition platform.
Take part in our Employee Share Purchase Plan and share in CCEP's success.
Access wellbeing support for you and your family, including free and confidential counselling through our EAP.
If you're a hands-on technician who takes pride in delivering great service and wants to work with industry-leading equipment, we want to hear from you.
Bring your technical expertise, customer focus and passion for quality, and join a team that keeps our customers and iconic brands performing at their best.
Applications Close Friday 7th August, ****
Coca-Cola Europacific Partners is committed to an inclusive, equitable and safe workplace where everyone is supported. If you need any accessibility adjustments during the process, please let us know. Your wellbeing matters to us.
When you join CCEP, you're stepping into a global organisation known for developing exceptional talent. We invest deeply in learning, mobility and long-term growth, creating an environment where your ambition is backed and your career can thrive.
This role is subject to standard pre-employment checks, which may include references, working rights, background checks and/or medical assessments.

📌 Field Service Technician (Newcastle)
🏢 Coca-Cola Europacific Partners
📍 Newcastle