Join an industry leading team in providing flooring solutions to both retail and commercial customers
Ongoing learning and growth opportunities
Consistent work hours with flexibility
Experience in Sales or a Passion for a Sales Career?
If your work background is in sales or customer service,
or
if you are just starting out on a sales career path, then reach out for a chat on how a role at Choices Flooring Port Macquarie may be right for you.
As a member of our team, you will provide exceptional customer service while meeting sales and gross profit targets, delivering an outstanding customer experience to all our residential and commercial clients. You will also benefit from joining a supportive and caring work environment, where learning and development will ensure growth in the role.
We have a permanent, full-time role available and we're looking for an enthusiastic candidate that can demonstrate an ability to learn and apply those learnings each day.
About us
Locally owned and managed, Choices Flooring Port Macquarie has been serving the Mid North Coast for over 15 years. As Australia's most progressive flooring retailer, Choices Flooring is continually evolving and with more than 140 stores across Australia, we're always looking for enthusiastic people to join our team.
The Role
Based in our Showroom you will be providing inspiring solutions to our customers. Additionally, you will continue to build our customer base by pursuing sales leads, carrying out measures, producing job costings/quotes for customers, overseeing installations and maintaining accurate records.
Responsibilities and Duties
Attending to the Sales Floo
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Maintain a high standard of store presentation
Assist customers visiting store by following standard sales process
Provide informed advice and solutions to customer's needs
Provide information about warranties, manufacturing specifications, care and maintenance of product and delivery options
Carry out measures for customers
Produce accurate job costing for each customer order
Provide quote for customer and bring sale to conclusion
Developing Customer Base
Customer follow up procedures
Pursue all sales leads to completion
Achieve sales and profit targets set
Project Management
Order stock and book layers associated with job
Manage installation diary of installers work
Assist in managing preparation of floor coverings and dispatch on day of installation
Ensure completion of installation satisfactorily
Sales Administration
Accurately maintain all customer data in database
Maintain Store Measure Diary
Maintain Customer Sample Register
Update Daily Banking Records
Maintain Price Ticketing
Assist with Inventory Stock take
Work Standards
Complete Customer Details forms for every prospective customer
Follow up customer enquires in a timely manner
Send out and follow up of quotes
Be punctual for measure and quotes
Fill out paperwork accurately and in a timely manner
Ensure job costings are accurate
Achieve required sales, gross profit and conversion targets
Skills and Experience
Sales excellence with experience in customer facing roles (Desirable)
Exceptional customer service skills with a focus on delivering a outstanding experience to our customers (Essential)
Competent computer skills (Essential)

📌 Sales Consultant/Trainee Sales Consultant - Choices Flooring (Port Macquarie)
🏢 Choices Flooring Port Macquarie
📍 Port Macquarie