About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than **** people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Ballina Discovery Parks
Set within the natural beauty of the Northern Rivers, Discovery Parks, Ballina is a destination where exceptional hospitality meets an enviable coastal lifestyle. Just moments from pristine beaches and the Richmond River, as an Assistant Manager, you'll have the opportunity to lead a high-performing team, create memorable guest experiences and build your career with Australia's leading regional travel company.
About The Role
Manage daily operations and after-hours callouts.
Oversee guest check-ins, reservations, and accounts.
Assist with budgeting and maximizing revenue.
Deliver top-tier guest service.
Inspire and support the team.
Contribute to marketing efforts to attract new guests.
About You
We are looking for a superstar individual who can contribute to the smooth running of the park and who has the ability to lead park operations in the Manager's absence.
Proven experience in hospitality/accommodation management
People leadership skills with a focus on training and development




Strong financial management and budget oversight experience
Tech savvy with RMS experience or similar reservations systems
Excellent communication and interpersonal skills, with a strong customer-centric approach
Flexibility and availability for weekend and after-hours shifts
Advantages For You
Competitive salary package with Free accommodation, and utilities included
Quarterly and annual bonus scheme
Professional growth opportunities
Discounts on accommodation at over 300 G'day holiday parks
Service recognition awards
Employee Assistance Program
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required. This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery. The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
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📌 Assistant Manager - Ballina
🏢 Discovery Parks
📍 Ballina