EARN $80,000 - $100,000 + Super | Based On Experience
Growth & Career Opportunities | National Client Portfolio
About The Company
Our client is an Australian technology company delivering an innovative RegTech platform purpose-built for the gaming and hospitality industry. Their end-to-end compliance solution simplifies AML/CTF obligations through identity verification, transaction monitoring, payout management, and regulatory reporting, helping venues remain compliant while improving operational efficiency.
With a robust focus on innovation, customer success, and regulatory excellence, the business is experiencing significant growth and is committed to supporting clubs, pubs, and casinos across Australia with industry-leading technology solutions.
About The Opportunity
The primary purpose of this position is to manage key customer relationships while providing technical expertise and strategic guidance to ensure successful implementation, adoption, and ongoing optimisation of the company's compliance platform.
Some of your responsibilities will include:
Acting as the primary technical point of contact for assigned customer accounts
Building and maintaining long-term relationships with venue operators and key stakeholders
Leading customer onboarding, implementation, and technical enablement activities
Providing technical advice and best-practice recommendations to maximise platform performance
Supporting and gathering feedback from customers with system configuration, integrations and upgrades
Collaborating with Product, Implementation, and Support teams to deliver successful customer outcomes
Conducting technical demonstrations, workshops, and proof-of-concept presentations




About You
The successful candidate will have:
Minimum 5 years' experience within the gaming, hospitality, or RegTech industries
Strong technical account management or customer success experience
Excellent stakeholder management and relationship-building skills
Outstanding written, verbal, and presentation skills
Ability to confidently engage with senior leaders and executive stakeholders
Strong organisational skills with the ability to work autonomously
Collaborative approach with internal cross-functional teams
What's in it for You?
Laptop & Mobile Phone Provided
Join A
Fast-Growing Australian Tech Business
Work With An Innovative RegTech Platform
Build Relationships Across Major Venues
Opportunity To
Influence Product Development
Play A Key Role In Customer Success
Personal Details * Required field
First name *
Last name *
E-mail *
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Street *
Street Cont.
City, Town or Suburb *
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Country *
State, Region or Province *
LinkedIn URL
Questions
Please select your current eligibility to live and work in Australia.
Visa - Full Work Rights with No Limitations
Visa - Temporary / Student / Working Holiday
Not eligible to live and work
Please confirm which suburb you currently reside in.
Please describe your experience in the gaming or hospitality industries and how it has prepared you for the role of Technical Account Manager in a RegTech environment.
Please explain what motivated you to apply for this position and why you think you would be great for the role!
Please outline your availability to start in a new role. *
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📌 Account Manager (Sydney)
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