Account Manager, Transfer Agency
Location : Sydney
The Apex Group was established in Bermuda in **** and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you
What you will be doing
Ensure team meets all Regulatory and Client reporting deadlines
Understanding distribution tax information and quality check distribution summaries
Assist with setting up new funds using a standard template and procedure
Ensure the high standard of quality assurance on all applications, redemptions, switches and transfers from the offshore team is adhere to Quality check and distribute periodic, quarterly, distribution and exit statements to investors and clients within SLA's
Reviewing, clearing and signing off bank reconciliations
Reviewing pending and settled reports and distributing to clients
Manage the compliance requirements for clients including reviewing incident reports and implementing remediation by working with internal and external compliance stakeholders on key compliance requirements
Ensure Calastone transactions including daily reconciliations and issue resolution is completed by the team
Understanding and reviewing Fee Rebates schedules
Understanding and reviewing monthly, quarterly and annual distributions
Oversee all training requirements for the team and procedures are clearly documented
Assist the Team Leader on Transfer Agency project
Prepare management reporting and attend client meetings with the CRM if required




Assist with client relationships and ensure the quality of services meets client expectations
Work closely with key internal stakeholders on client management and delivery
Ensure client escalations are managed and resolved in a timely manner
Other ad hoc duties are required
Skills Required
4 years fund services experience
Commercial experience in working with clients in a delivery service model
Experienced in working with offshoring models
Strong people leadership
Adhere to deadlines
Foster positive relations with clients
What you will get in return
A genuinely unique chance to be part of an expanding large global business;
Competitive remuneration commensurate with skills and experience;
Training and development opportunities
Additional information
We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet. For more information on our commitment to Corporate Social Responsibility (CSR) please corporate-social-responsibility/. Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s)



constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.
About Apex Group We are dedicated to driving positive change in financial services while fuelling the growth and ambitions of asset managers, allocators, financial institutions, and family offices. Established in Bermuda in ****, the Group has continually disrupted the asset serving industry through our investment in innovation and talent. Today, we set the pace in asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. We're a people-powered business, and our people are full of ambition. Together, we're inspired to lead the new era of data and tech enabled service. Bringing new products and services to market. Sharpening our client focus. Disrupting the market to exceed expectations. Innovating across a range of specialisms. With our focus on making a difference to our people, our planet and our society, you'll experience more here than you would at most other companies. Prepare to accelerate. We're a people-powered business with a vision to inspire a new era of service-led FinTech. We're expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We'll make sure the time and effort you put in takes you further, faster. Positive change starts with you. We're a people-powered business with a vision to inspire a new era of service-led FinTech. We're expanding globally and offering more to our clients. This means you get more opportunities to grow with us. So prepare to accelerate. We'll make sure the time and effort you put in takes you further, faster. The journey is yours to own. When you stretch yourself, you grow. We want you to explore ways of working that will see you thrive as part of something bigger. We'll help you with a solid structure, challenging projects, vibrant networks, supportive colleagues and approachable leaders. All the things you need to own your unique journey. Find out more about us
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📌 Account Manager - Transfer Agency (Sydney)
🏢 CO_MGHLTD APEX GROUP HOLDINGS AUSTRALIA PTY
📍 Sydney