Customer Success & Digital Sales Manager QLD
Location: Brisbane, QLD, AU
Type of contract: Permanent Employee
Our Company
Technogym inspires
70million daily users
to train using our
innovative & engaging solutions for fitness, sport and health
. By promoting the
Healthness lifestyle
of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney **** to Milano Cortina ****.
Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the
right spirit to join Technogym because you have the IMBESTIO
! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!
What We Offer
Incentive scheme - Uncapped commissions and double (and triple!) commission accelerators
7 extra Wellness Days per year
1 Birthday Leave day in your birthday month
Access to our Employee Assistance Program (EAP) with paid therapy sessions
$100 monthly reimbursement for gym membership
Retailer discounts portal and partner benefits
Promoting from within is our first priority
Your Role
We are looking for a Customer Success & Digital Account Manager to join the team, driving the growth and adoption of Technogym's Digital product portfolio. The role boasts variety with a key focus on customer success, digital sales, and consulting, supporting the wider sales force in maximising product penetration and positioning across the network.
In this role you will be responsible for developing Technogym's Digital offering in terms of turnover, profitability, and customer satisfaction,



while working to maximise the number of people actively using the Mywellness platform and driving retention of active licenses. Technogym's Digital ecosystem connects equipment, data, and people, empowering operators and end-users to turn everyday movement into measurable wellness outcomes.
As a Technogym team member, you should be hungry, highly professional, industry credible, and collaborative. You will build strong relationships with both internal sales teams and customers, supporting them from pre-sales through to successful implementation and beyond. If you would like to work for a business leading the way in Wellness, with an immersive ethos and vision, incredibly passionate people, and products and solutions you can truly buy into, then look no further.
To be eligible for this role, you must be based in Brisbane or Gold Coast. This is a field sales role, regular local and occasional regional travel is required.
Your Impact
Drive the success and growth of Technogym's Digital portfolio by supporting sales, customers, and the broader business:
Achieve Digital and Consulting sales and profitability targets
Support the sales force in pre-sales and sales activities, providing product training on the digital offering
Directly support customers in achieving successful implementation through tailored training and tutoring
Create customer case studies and best practices that clearly demonstrate product value in terms of attraction, retention, and secondary revenue
Organise and run seminars or webinars to promote the digital portfolio
Provide reliable and structured forecasting and pipeline management
Monitor competitor pricing, features, and market activity, providing proactive feedback to HQ




Promote and plan initiatives to maximise customer satisfaction
Support product launches, promotions, and commercial activities to maximise sales
About You
Ideally, you are passionate about wellness, enthusiastic, and proactive. You have a positive, solutions-oriented mindset and are comfortable working in a fast-paced, evolving environment.
What you should bring:
Proven experience in customer success, account management, or digital sales, ideally within a SaaS, tech, or wellness-related workplace
Demonstrated ability to support and train customers through onboarding and implementation
Strong understanding of pipeline management and forecasting processes
Experience developing case studies, best practices, or training content that communicates product value
Confidence presenting and running seminars, webinars, or training sessions
A proactive, market-aware approach, with the ability to monitor competitors and feed insights back to the business
Excellent relationship-building and communication skills, with a customer-first mindset
Genuine passion for wellness and enthusiasm for representing a global industry leader
Technogym is an Equal Opportunities Employer
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!
Products and services supplied in USA and CANADA by TECHNOGYM USA Corp. 700 US Highway 46 East, Fairfield, New Jersey ***** Fully paid up capital USD ********* Website operated by TECHNOGYM S.p.A. VIA CALCINARO ****, ***** CESENA (FC). Fiscal code and VAT: *********** Certified Electronic Mail (PEC): Company registration number at the Forlì-Cesena Register, REA ****** Fully paid up capital Euro **********,00 Siae License ************
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📌 Customer Success & Digital Sales Manager Qld (Brisbane)
🏢 Technogym
📍 Brisbane