Silverchain seeks a Customer Service Training Lead to join our National Contact Centre in Sydney. You will drive service excellence by building team capability through training, coaching, QA and continuous improvement, while supporting onboarding and performance development.
Reporting to the Operations Manager – National Contact Centre, you will work in a hybrid workplace, collaborating with CSRs, leaders and stakeholders to deliver outstanding customer experiences.
#J-*****-Ljbffr
📌 Hybrid Cs Training Lead: Coaching & Onboarding (Sydney)
🏢 Silver Chain Group
📍 Sydney
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.