Wslhd Seniors Assessment Services Scheduler
NSW Health - Westmead, NSW
Health, Medical & Pharmaceutical
Source:
uWorkin
Skills Required:
Problem Solving Service Orientation Coordination Skills Success Driven Person Team Working Hard Work and Dedication Self Motivation Calendar Management Reservations Systems Continuous Training Electronic Reporting Systems Child Care Health Care Health Policies Interpersonal Communications Multidisciplinary Approach Patient Information Leaflets Quality Management Rapid Learning Service Delivery Nursing Home Care Carrying out Assessments Electronic Systems Administrative Operations SAS (Software)
JOB DESCRIPTION
Job Description
Manage appointment scheduling, coordinate referrals and support timely access to aged care assessment services that make a real difference., Be part of a respected service supporting older people across Western Sydney.
Work alongside experienced clinicians and multidisciplinary healthcare professionals.
Enjoy a collaborative, inclusive and supportive team culture.
Contribute to improving access to aged care and residential care services.
Access opportunities for ongoing learning, development and career progression within NSW Health.
What you'll be doing
As the Administration Officer - Appointment Scheduler, you will coordinate appointments and referrals that enable older people to receive timely aged care assessments. You'll manage waiting lists, booking systems and key administrative processes while working closely with clinicians, My Aged Care and other healthcare providers to ensure seamless service delivery.
In your role you will be required to:




Coordinate assessment appointments and manage complex waiting lists across community and hospital settings.
Maintain accurate booking, referral and patient information within My Aged Care, eMR and local electronic systems.
Liaise with My Aged Care, clinicians and multidisciplinary teams to support timely assessment services.
Respond to client enquiries and provide professional administrative support throughout the assessment process.
Contribute to quality improvement initiatives while maintaining compliance with NSW Health policies, procedures and person-centred care principles.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit .
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: In accordance with NSW Health policy, priority will be given to Australian citizens and permanent residents.



A person who is not an Australian citizen or permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or the advertised position.
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About the Candidate
The Seniors Assessment Service (SAS) at Westmead plays a vital role in helping older people access the care and support they need to maintain their health, independence and wellbeing. As part of a dedicated multidisciplinary team, you'll work in a collaborative and supportive setting where your organisational skills directly contribute to delivering high-quality, person-centred care across community and hospital settings., Employment Checks: National Police Check, Aged Care Check & Working with Children
Selection Criteria:
Understanding of, and/or experience in, the health sector and aged care service.
Previous experience in waiting list management and booking systems.
Demonstrated ability to manage conflicting demands and priorities.
Demonstrated high level written, verbal and interpersonal communication skills.
Demonstrated efficient computer skills with the ability to learn and use electronic reporting systems.
Sound organisational and problem-solving skills, with an ability to provide support across multiple teams.
Ability to work independently as well as effectively in a collaborative team environment.
For inquiries about the role, contact Dianna Kubrak| | * Helen Squire |
Upa Aged Care Solutions - Pendle Hill, NSW
7 July - Source:
Ageing Australia Nursing Workforce Hub
Building skills and capacity in the aged care sector
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📌 Wslhd Seniors Assessment Services Scheduler (Sydney)
🏢 Ageing Australia
📍 Sydney