Pharmacy Melbourne Full Time Slade Pharmacy
About the Role
We're looking for an experienced and motivated Pharmacy Retail Manager to join our team at Slade Pharmacy Richmond.
This key leadership role is responsible for managing and leading all front of shop retail operations, including overseeing and training pharmacy assistants, driving customer service excellence, and ensuring efficient day to day retail performance.
You will play a hands‐on role on the retail floor, supporting the team, engaging with customers, and ensuring that high quality pharmacy services are consistently delivered.
Working closely with the Retail Services Manager, you will also be responsible for stock management, merchandising, and ensuring the retail environment operates effectively and within budget.
Key Responsibilities
Lead and coordinate daily retail floor operations and supervise pharmacy assistants
Lead, support and deliver training and development for pharmacy assistants
Deliver exceptional customer service and support front of shop activities
Manage stock control processes including ordering, inventory management and merchandising
Monitor stock levels, promotions, and point of sale accuracy
Support recruitment and performance management of retail team members
Ensure compliance with policies, procedures, and regulatory requirements
Maintain strong relationships with internal teams, customers, and suppliers
Contribute to financial performance by managing budgets, KPIs, and cost-effective stock use
About You
You're a confident and hands on retail leader who thrives in a fast paced pharmacy environment and enjoys supporting teams to deliver outstanding customer experiences.
Key Requirements
Demonstrated experience in a retail or community pharmacy environment
Solid leadership and team supervision experience
Excellent communication and interpersonal skills
Proven ability to manage stock, inventory systems, and merchandising




Strong organisational skills with the ability to prioritise and meet deadlines
High attention to detail and commitment to customer service excellence
Pharmacy IT systems experience and strong computer literacy
Desirable
Previous experience as a Retail Manager or similar leadership role
Pharmacy Technician experience
About Us
Established as a family business in ****, Slade Pharmacy is underpinned by 60 years' of pharmacy experience. Slade delivers pharmacy services and best clinical practice through a hospital and oncology pharmacy governance framework. As part of Icon Group, Slade Pharmacy employs more than 1,100 pharmacists, technicians and support staff. Slade has more than 70 pharmacies across Australia and is dedicated to quality patient care delivered by an experienced team alongside longstanding partnerships with large private hospital groups.
For more information visit ;
Our Values:
Purpose, at Pace
– Expanding access to care with urgency and focus
Impact, at Scale
– Making a difference through our growing global reach
Connection, at Heart
– Building a supportive and talented team
Opportunity, at Hand
– Innovating and growing every day
Put simply,
At Icon.
You Can.
Visit en/careers/our-people/stories/ to read the stories of our incredible people.
Why Choose Us?
Hands-on training and support to grow your hospital pharmacy career
Competitive remuneration and structured career pathways
Rewards and recognition programs
Discounts and cashback on hundreds of brands via our Ignite! app
Novated lease options through RemServ
Internal career opportunities across Icon Group
Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from candidates of all backgrounds.
Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.
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📌 Pharmacy Retail Manager | Slade Pharmacy Richmond (Melbourne)
🏢 Icon Group
📍 Melbourne