Talent Right has partnered exclusively with TigerPak to recruit a Client Relationship Manager to join their growing Western Australian operation. This is far more than a traditional internal sales role, it's an opportunity to take ownership of an established customer portfolio whilst uncovering new business opportunities becoming a trusted commercial partner to hundreds of businesses across Western Australia. If you enjoy building relationships, proactively engaging with customers and turning conversations into long‐term clients, this could be the prospect you've been waiting for.
About TigerPak
TigerPak is an Australian‐owned family business that has grown to become one of Australia's leading distributors of packaging materials, warehouse consumables, safety supplies, marking and identification products, and workplace essentials. Since commencing operations in ****, TigerPak has experienced solid national growth through its commitment to quality products, competitive pricing and its promise of excellent customer service. Today, the business operates strategically located branches across New South Wales, Victoria, Queensland, South Australia, and Western Australia, allowing customers to receive fast, accurate, and reliable service wherever they operate. Supplying businesses across warehousing, logistics, manufacturing, transport, construction, food production, and industrial sectors, TigerPak has become the trusted supply partner for organisations that rely on dependable service and robust customer relationships to keep their operations moving. What sets TigerPak apart is its sales culture, rather than simply selling products, their team focuses on understanding each customer's business, identifying opportunities to improve efficiency, and building long‐term partnerships that create value for both the customer and the business.
About the Role
An exciting opportunity has become available for a Client Relationship Manager to join TigerPak's Perth branch located in Wattle Grove. This is an existing role that has become vacant following the promotion of the previous incumbent into a Business Development Manager position—a clear demonstration of TigerPak's commitment to developing and promoting high‐performing people from within. Reporting directly to the Regional Sales Manager, you'll take ownership of an established portfolio of smaller value but high volume purchasing clients who are already generating significant revenue but have the potential to double with time and focus and proactive customer engagement. Unlike traditional client relationship roles, this is a combination of proactive sales and account management. You'll spend your day engaging with both existing and inactive customers, identifying opportunities, preparing quotations,



following up on leads, and developing relationships that generate repeat business. This is effectively an internal sales role, whilst you won't be travelling to customer sites, you'll still own your portfolio, proactively hunt for recent opportunities and drive revenue growth through regular phone conversations and customer engagement. Approximately 60% of your time will focus on developing new business opportunities from inactive and prospective customers and 40% of your time will be dedicated to growing and servicing your existing customer portfolio. This role would suit someone who is self‐motivated, self‐disciplined and hungry for success. If you enjoy working in a fast‐paced customer centric/sales environment, thrive on achieving activity targets, and understand that consistent customer contact is the key to long‐term success this is a fantastic opportunity for you.
How the Sales Team Works
To give you a clear picture of how the role fits within the business: Customer Portfolio → Outbound Customer Calls → Discovery Conversations → Solution & Quote → Ongoing Relationship Management → Repeat Business & Growth. You'll manage your own portfolio from end to end, taking ownership of customer relationships, preparing quotations, following up opportunities, and identifying additional sales opportunities through proactive customer engagement. Unlike TigerPak's field‐based Business Development Managers this role is 100% office based, your success comes from building relationships over the phone, maintaining regular customer contact, and ensuring every opportunity is followed through to completion. You'll be joining a cooperative Perth team of approximately 20 employees, working from a modern office and warehouse facility, while receiving ongoing support from your Regional Sales Manager as you build your portfolio and develop your sales career.
What You'll Be Responsible For
Customer Relationship Management
Manage and grow your assigned customer portfolio
Build strong relationships with existing, inactive and prospective customers
Maintain regular contact to maximise customer retention and revenue growth
Deliver TigerPak's commitment to extreme customer service
Become a trusted point of contact for your customers
Sales & Business Development
Conduct proactive outbound sales calls throughout the day




Re‐engage inactive customers and uncover new business opportunities
Identify customer needs through effective discovery conversations
Generate quotations and follow up opportunities to secure sales
Consistently grow your customer portfolio and revenue
Portfolio & Pipeline Management
Manage approximately $2.5 million in annual customer spend
Identify opportunities to increase customer share of wallet
Maintain accurate customer records and sales activity
Manage your sales pipeline from initial enquiry through to completed sale
Achieve agreed sales and activity targets
CRM & Sales Administration
Prepare customer quotations and pricing
Maintain accurate information within Microsoft Dynamics CRM
Complete customer follow‐up activities
Manage daily sales tasks and reporting requirementsCollaborate with internal teams to deliver outstanding customer outcomes
About You
You're someone who genuinely enjoys talking to customers and building long‐term relationships but happy in an office based role. You don't simply wait for enquiries to come in—you proactively pick up the phone, ask thoughtful questions, identify opportunities, and enjoy helping customers find the right solution. You'll bring:
Experience in Retail or Internal Sales, Telesales, Customer Service or Account Management
Strong outbound calling and customer engagement experience
Confidence preparing quotations and following up opportunities
Excellent communication and relationship‐building skills
A proactive and self‐motivated approach to sales
Strong organisational and time management skills
Experience using CRM systems such as Microsoft Dynamics or similar
A positive attitude with a genuine desire to achieve results
Experience selling products into industrial businesses would be beneficial but isn't essential, the client is far more interested in finding someone with the right attitude, sales mindset, and relationship‐building ability. Candidates with experience in retail sales, internal sales, telesales or account management who are looking to build a long‐term career in B2B sales are encouraged to apply.
What's on Offer
Opportunity to join one of Australia's leading industrial supply businesses
Established customer portfolio
Significant opportunity to grow your portfolio and earnings
Uncapped commission structure rewarding performance
Clear career pathway into Business Development
Modern office and warehouse facilities in Wattle Grove
Supportive leadership and ongoing mentoring
Stable Australian‐owned family business with a strong national presence
Collaborative team environment
Competitive salary package based on experience
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📌 Internal Sales Executive (Perth)
🏢 Talent Right
📍 Perth