About Swatch
Colourful, happy, loud, shrill and forever re-interpreted in different ways. Since the "second watch" was born in March ****, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a current Swatch design is created once every one-and-a-half days! Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist. Colourful, happy, loud, shrill and forever re-interpreted in different ways. Since the "second watch" was born in March ****, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days! Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist. Since the release of OMEGA x Swatch Moonswatch collaboration in March ****, it was labelled by The New York Times as "the watch industry's defining moment of ****" and the phenomenal September **** release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. Most recently, the Audemars Piguet x Swatch Royal Pop collection once again sparked global excitement, proving that Swatch remains a cultural force capable of turning Swiss watchmaking into a worldwide conversation.
The Role & Responsibilities
As Store Manager, you will play a key role in the success of this bespoke store by leading a high-performing, positive, and customer-focused team. Reporting to the Brand Manager, you will be a hands-on leader with a strong business mindset, committed to driving sales, operational excellence, and team development.
Lead by example, being hands on,



consistently motivating the team to achieve sales targets
Manage team performance, providing coaching and addressing any issues proactively
Develop team capabilities through ongoing training and support
Ensure compliance with all company and brand policies and procedures
Manage staff rosters and oversee Time & Attendance
Complete and distribute daily reports to relevant stakeholders
Receive and reconcile inventory, reporting discrepancies
Conduct regular quality checks on stock and ensure accurate stock handling procedures
Support recruitment efforts and interviews
Deliver comprehensive inductions and follow-up training for all new hires
Ensure customer service standards are consistently met and enhanced
Resolve elevated customer complaints with professionalism and care
Skills & Experience
3+ years in retail Store Manager role within a high volume store
High skill set in driving sales and achieving KPI's
Experience with rostering, staff management and other day to day operations
Highly developed in customer service
Skilled in providing feedback
Excellent oral and written communication skills
Sound administrative skills and training experience
Organised with fantastic time management skills
Building and sustaining professional working relationships
Strong analytical and problem solving skills
Computer literacy skills (Word, Excel, PowerPoint)
Benefits
Collaborative and supportive culture
Generous employee discount across all Swatch Group brands
Employee referral program with the opportunity to earn a cash reward
Access to our Employee Assistance Program
Comprehensive income protection insurance
Novated leasing opportunities for electric vehicles
Extensive professional Learning and Development program
Opportunity to earn incentives on top of your base salary
Complementary Swatch loan watch
Job Location
Westfield Bondi Junction, Shop No. ****, 500 Oxford St, **** Sydney, Australia (New South Wales)
Company Address
The Swatch Group (Australia) PTY. LTD. 40 River Boulevard Level 3 Richmond, Victoria **** Australia
#J-*****-Ljbffr

📌 Store Manager | Swatch Bondi (Sydney)
🏢 swatch
📍 Sydney