A growing trades business. A brand new role. A real chance to make things run better.
TTR is a well established refrigeration and HVAC service business, and our Service Department is busier than ever. To keep pace with that growth, we've created a brand new position: Service Department Administration Assistant.
This is a newly created role, which means you'll have real scope to shape how it works and where it adds the most value, rather than stepping into someone else's shoes.
About the role
You'll be the administrative engine room of our Service Department, supporting our Service Manager, Service Coordinator, Service Supervisor and Account Managers so they can spend more time on the work that needs their attention, and less time chasing paperwork.
No two days will look the same. You might be updating job records in the morning, following up a supplier on a backordered part before lunch, and helping prepare information for a customer review by the afternoon. If you like variety and enjoy being the person who keeps everything moving, this role is for you.
What you'll be doing
Creating and maintaining accurate service job records
Supporting scheduling, technician communication and job paperwork
Assisting with purchase orders, supplier follow-up and parts records
Helping customers with bookings, updates and general enquiries
Tracking quotes,



invoicing information and job close-out documentation
Filing, data entry and general department organisation
Spotting opportunities to make our systems and processes more efficient, and speaking up about them
What we're looking for
Solid administration or office support experience; time in a trades, technical or field service business would be ideal, but isn't essential
A naturally organised approach, with the ability to juggle multiple priorities without dropping the ball
Comfort working with job management systems, purchase orders and spreadsheets
Explicit, professional communication, both with customers and the team
An eye for improving how things are done, not just keeping up with how they've always been done
Someone reliable who takes ownership of their work
Why TTR
Join a growing, well regarded business at a time when the department is investing in better systems and structure
A genuinely new role, so you can help define it
A supportive team who value organisation and follow-through
Based at our Thomastown site, working standard business hours
If you're the kind of person who likes turning chaos into order, and you want to be part of a business that's growing and improving how it operates, we'd love to hear from you.
#J-*****-Ljbffr

📌 Administration Officer (Victoria)
🏢 Ttrefrig
📍 Victoria