SS&C; Technologies GIDS – Client Relationship Manager
Locations: Melbourne or Sydney | Hybrid
Get To Know Us:
SS&C; is leading the way.
We continue to look for todays and tomorrow's brightest talent, those that embody a spirit to improve not only their lives, but those around them.
From college students to seasoned and experienced professionals, we encourage you to apply.
SS&C; prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Income Protection Insurance & Salary Continuance
Work/Life Balance: Generous Bereavement & Compassionate leave
Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customized, including SS&C; University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
Maintain and develop personal relationships with key and senior client contacts internally and externally.
Ensure a detailed understanding of our client's and prospects business, products, strategy, requirements and understand the impact on SS&C;'s service offering.
Ability to engage effectively at the C-suite level with SS&C; clients, demonstrating deep industry knowledge to build credibility and executive gravitas.
Liaise with Leads and Heads of internal business areas to monitor and ensure timely and quality service provided.
Achieve Year on Year Growth and individuals / team sales targets through understanding the financial drivers of stakeholders.




Drive and lead capability workshops with clients through a deep understanding of SS&C;'s products, services, and technologies and how these can add value to a client's business.
Lead all commercial and contractual relationships for clients.
Work with our clients and SS&C; teams to always ensure customer satisfaction and communicate with internal stakeholders and Directors of any potential areas of concern.
Senior point of contact for escalations and owns the resolution process from beginning to end.
Drive process improvement and change through awareness of all clients change requests/projects and how they fit into their strategic roadmap of change.
Responsible for provision of relevant information to client contacts and internal stakeholders in a timely manner and in an appropriate format.
Skills and Competencies:
Curiosity and client outcomes focused.
Demonstrate a high degree of autonomy.
Credibility at and engagement at the executive level is nonnegotiable.
Knowledge of Financial Services regulatory environment.
A good understanding of the client service model, business strategy, structure, and product offering.
Good analytical skills.
Positive verbal reasoning and numeric skills.
What You Will Bring:
Proven financial and numerical skills are a must and a deep understanding of P&L; and revenue forecasting.
Understanding of the fund management industry in Australia and fount, middle and back-office operations
Detailed knowledge of Transfer Agency and Fund Administration including Fund Accounting and associated services for fund managers
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation.
It's important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C;!
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📌 Client Relationship Manager (New South Wales)
🏢 SS&C Technologies
📍 New South Wales