SCHADS Level 8 + Super + Salary PackagingAccrued Day Off (ADO) eligibilityLead a passionate team making a life-changing difference for women and children escaping family violence.ABOUT USRefuge Victoria is one of Victoria's largest providers of specialist family violence services.
For 50 years, we've been supporting women and children escaping family violence through, intensive case management, crisis accommodation and holistic, wraparound support.
We operate three refuge facilities, 15 crisis properties, and have nomination rights to approximately 35 transitional homes, all designed to empower people to live safe and free.Refuge Victoria is committed to the principles of cultural safety and inclusion of all people from diverse backgrounds and to the safety and inclusion of those with a disability.THE ROLEAs Refuge Manager, you'll lead a highly skilled, collaborative team delivering 24/7 refuge accommodation and intensive support services to people escaping family violence.You'll be responsible for:Leading a multidisciplinary team of around 7 people comprising of case managers, children and young people's practitioners, nurse educator and a team leaderOverseeing risk assessments, safety planning, needs assessments and exit planningManaging daily operations of refuge sites, including property readiness, staffing and on-call supportEnsuring compliance with family violence service standards, funding agreements and legislative requirementsFostering a supportive, high-performing team culture through supervision, training and reflective practiceBuilding strong networks and partnerships with referring agencies, community organisations and key stakeholdersParticipating in the back-up on-call roster and after-hours support as requiredProviding strategic advice to management and contributing to management team meetingsEmbedding trauma-informed,



strengths-based, and culturally responsive practicesAbout youYou're an experienced, compassionate leader who thrives in a dynamic, fast paced, mission-driven setting.
You bring a trauma-informed approach and are skilled at balancing operational oversight with meaningful, client-centered leadership.You'll have:A bachelor's degree in social work or a related discipline (meeting minimum mandatory qualifications in Recommendation 209 of the Family Violence Royal Commission)3+ years' leadership experience in a complex service environmentExperience working in family violence, homelessness, youth or similar sectorsExceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levelsA current Victorian Driver's LicencePassion for empowering women and children and creating safe, inclusive spacesThis position is open to female and non binary individuals only, in line with the Equal Opportunity Act ****(Vic), Sections 12 and 28.What we offerAt Refuge Victoria, you'll combine your professional expertise with your personal values in a role that transforms lives.
As part of our team, you'll have access to:SCHADS Level 8 salary + superannuationFull-time, permanent role based OuterEastSuburbsUp to $15,900 salary packaging + $2,650 meals & entertainment cardRegular supervision,



reflective practice and management supportAccess to Employee Assistance Program (EAP)Key Selection CriteriaA tertiary qualification in social work, psychology or related discipline at degree level that meets the minimum mandatory qualifications.Extensive experience in leading a team within the family violence sector, ideally in crisis response and refuge.A proven track record of leading a team working within a case management framework and demonstrated understanding of comprehensive risk assessmentAn awareness of the gendered nature of violence and the impact of family violence on women and their childrenStrong communication and written skills and the capacity to negotiate and build relationships with a range of professionals and servicesSkilled in providing support, supervision, coaching and training for direct service delivery staffExcellent risk identification and management skillsDemonstrated ability to provide team leadership and lead a multidisciplinary team.Experience in overseeing and managing facilities/office areas/refuge/properties is desired.Refuge Victoria is committed to child safety, diversity, and inclusion.
If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team, using the subject line: Refuge Manager enquiry via EthicalJobs.The successful applicant will need to undertake a national police check, referee checks, and have a Working with Children Check.At Refuge Victoria, we celebrate diversity in ethnicity, social experience, genders, sexual orientation, cultural and linguistic backgrounds, religious beliefs, ages and abilities and welcome talent from all backgrounds.
Help us continue to build our unique, inclusive, and diverse team!
Share jobJob Summary
#J-*****-Ljbffr

📌 Refuge Manager (Melbourne)
🏢 Refuge Victoria
📍 Melbourne