This is Adairs: Adairs is on an exciting journey to become Australia's Ultimate Home Style Destination, and this is the perfect time to join us as we grow.
For over 100 years, we've helped Australians create homes that are stylish, functional, and uniquely theirs.
In this role you will help optimise our website, enhance customer journeys and deliver commercial growth across our digital channels and use data, customer insights and best-practice eCommerce strategies to improve conversion, product discoverability and overall website performance.How you will add value:Drive website optimisation initiatives to improve customer experience and conversionManage site navigation, search, merchandising and customer journeysOwn and optimise key eCommerce platformsManage Google Analytics and Google Tag Manager, ensuring accurate tracking and reportingAnalyse website performance and customer behaviour to identify growth opportunitiesDeliver reporting and actionable insights to support trading and business decisionsSupport onsite campaign execution, promotional activity and key trade eventsLead and develop one direct reportAbout You:Experience in eCommerce, online trading, digital optimisation or website managementStrong understanding of customer journey optimisation and conversion performanceExperience with Google Analytics and Google Tag ManagerStrong analytical skills with the ability to turn insights into actionExcellent stakeholder management and communication skillsPassion for digital, innovation and continuous improvementPrevious leadership experience or a desire to develop and coach othersMake Home Your Career:At Adairs,



we're passionate about creating a workplace where people feel inspired, supported and excited about the impact they make.
Our purpose-built Support Office at Chadstone — The Fashion Capital — has been designed with our people at the centre, blending beautiful spaces, outstanding facilities and a culture that genuinely cares.Here's what makes working with us genuinely special:Imagine a workplace where your weekend errands can happen Monday to FridayWork from a world-class retail and lifestyle destination, with unparalleled access to shopping, dining and everyday essentialsPaid Parental Leave – supporting your family through life's biggest momentsUp to 6 weeks' annual leave with purchased leave optionHeavily discounted reformer pilates, barre and spin classes just steps from our officeState-of-the-art end-of-trip facilities — ride in, refresh or get ready for a night outA fun, buzzing office culture (yes, the drinks cart makes an appearance — bubbles includedGenerous team discount across Adairs and our wider group, including exclusive sample salesReferral rewards — good people bring positive peopleWeekly "All-In" meetings – always be in the know of what is happening across the entire businessFree onsite parking + novated lease optionsSupport that matters: EAP (legal, financial, wellbeing) + discounted health insuranceFamily-friendly benefits, including a dedicated nursing room for new parentsWhy Adairs?
If you're passionate about eCommerce and delivering exceptional customer experiences, we'd love to hear from you.
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📌 Ecommerce Specialist (Melbourne)
🏢 Adairs Retail Group
📍 Melbourne