Developing, maintaining, and continuously improving the quality of technical documentationCollaborating with Engineering, Product, Support, and Customer Success teams to identify documentation needsClosing knowledge gaps and championing knowledge management practicesIdentifying and prioritising documentation gaps based on user needsSelecting and recommending documentation tools, content management systems, and publishing methodsEstablishing quality assurance processesDeciding what to include or exclude in documentationSetting review and update cadences to keep documentation relevantStructuring content architecture for ease of navigation and maintainabilityRequirementsProven experience in a technical writing or digital documentation roleSome programming or technical backgroundStrong team orientationExcellent communication, collaboration, and stakeholder management skillsProven ability to independently research complex technical topicsHigh-quality, audience-appropriate content productionProactive approach to identifying gaps in documentationAbility to work comfortably with technical (engineering, QA) and non-technical (sales, operations, customers)



audiencesFamiliarity with documentation and collaboration tools such as Confluence, Git, Markdown, or XML-based editorsAgile mindset — comfortable adapting to shifting prioritiesExcellent written and spoken English with meticulous attention to detailCore CompetenciesDemonstrates expertise in technical writing and documentation management, with a solid focus on quality assurance and user-centered content production.
Proficient in collaborating with cross-functional teams to identify documentation needs and implement effective knowledge management practices.Highest-signal resume keywordsTechnical Writing ExperienceDocumentation Tools ProficiencyContent Management Systems KnowledgeExcellent Communication SkillsAgile MindsetATS Optimization KeywordsHard SkillsTechnical WritingContent ProductionResearch SkillsQuality Assurance ProcessesDocumentation Gap AnalysisSoft SkillsTeam OrientationCollaborationStakeholder ManagementProactive Problem SolvingAttention to DetailIndustry KeywordsKnowledge ManagementUser Needs AnalysisContent ArchitectureDocumentation StandardsTools & TechnologiesConfluenceGitMarkdownXML-based Editors
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📌 Technical Writer (New South Wales)
🏢 Jobtailor
📍 New South Wales