31 Jul
|
Ingersoll Rand
|
Western Australia
31 Jul
Ingersoll Rand
Western Australia
Job Objective
The primary objective of this role is to generate profitable revenue growth through:
Delivery of exceptional customer service and technical support
Identification and conversion of aftermarket and capital equipment opportunities
Contribution to the effective and profitable operation of the branch
Key Accountabilities
Revenue Growth & Commercial Performance
Drive revenue across mandatory and optional areas:
Complete centrifugal compressor packages (TA, NX, MSG, Centac)
Aftermarket solutions (parts, upgrades, repairs, overhauls, service agreements)
Prepare and manage quotations in response to customer enquiries and follow through to successful outcome
Hire and temporary air solutions
Actively identify, qualify, and convert sales opportunities within existing and new customer accounts
Develop and execute account management and growth strategies for key industrial customers
Achieve sales targets, margin expectations, and pipeline conversion metrics
Meet or exceed assigned sales objectives for revenue, gross margins, or other KPIs
Customer Engagement & Relationship Management
Serve as the primary point of contact for centrifugal compressor customers
Build and maintain strong, long-term relationships with key stakeholders (operations, maintenance, reliability engineers)
Conduct regular site visits to understand customer operations and identify improvement opportunities
Deliver professional technical presentations and proposal reviews
Ensure high levels of customer satisfaction through proactive communication and follow-up
Manage and respond to enquiries related to spare parts, tools, generators and air and gas compressors via telephone, email, and face‐to‐face interactions
Act as a trusted technical and commercial partner
Engage regularly with key stakeholders to understand operational needs and identify opportunities for improvement
Internal Collaboration & Branch Support
Work closely with branch service, operations, and product teams to ensure seamless project execution
Support scheduling, logistics, and delivery of aftermarket and service solutions
Provide technical support and guidance to wider sales teams
Contribute to continuous improvement initiatives within the branch
Provide responsive support to internal customers across Sales, Parts, and Service functions, including inter‐branch collaboration
Key Performance Indicators (KPIs)
Revenue growth (equipment and aftermarket)
Opportunity pipeline value and conversion rate
Customer satisfaction and retention
Installed base growth and aftermarket penetration
Effective use of CRM systems to track leads, manage customer interactions, and analyse sales data
Ensure all transactions and interactions are documented and comply with internal policies and procedures
Sales and Profitability Objectives
Achieve Sales Targets: Meet or exceed assigned sales objectives for revenue, margins or other KPIs
Increase Revenue: Drive overall sales revenue growth, measured monthly or annually
Generate Leads: Identify and qualify potential customers through various channels such as prospecting, networking, and online lead generation
Customer Acquisition: Successfully convert leads into new customers
Customer Retention: Maintain and strengthen relationships with existing customers to encourage repeat business and loyalty
Internal Relationships
National Product Manager – Centrifugal
Branch Manager
Service Manager and Supervisor
Service Coordinators and Technicians
Parts Interpreters
National Sales and Product Teams
Administration and Finance Teams
Ingersoll Rand PAC Parts and ETO Team
External Relationships
Existing and prospective clients
Vendors and suppliers (as required for quotes or technical support)
Qualifications, Experience, Knowledge, Skills, and Abilities
Strong knowledge of centrifugal compressor technology (TA, NX, MSG, Centac preferred)
Understanding of centrifugal compressor operations, performance curves and system integration
Industrial air and gas applications
Centrifugal compressor maintenance and overhaul practices
Proven experience in technical sales within industrial equipment or compressed air systems
Strong negotiation, proposal development, and closing skills
Ability to communicate complex technical solutions in a clear, customer-focused manner
Customer‐centric mindset with strong relationship‐building capability
High level of initiative, accountability, and commercial awareness
Strong problem‐solving and analytical skills
Ability to operate both independently and within a team environment
Demonstrated commitment to delivering quality service and building customer relationships
Proactively identify opportunities for improvement and take action without prompting
Efficiently managing time and workload to maximise productivity and meet deadlines
Drive to meet or exceed sales targets and customer service goals
#J-*****-Ljbffr
📌 Salesperson (Western Australia)
🏢 Ingersoll Rand
📍 Western Australia