Our Sunshine branch is looking for an exceptional individual to join our service department as a Service Manager.What we offerCompany Vehicle, laptop, and phoneCompetitive Salary with Monthly and Yearly BonusesOngoing Training & Professional DevelopmentLeadership role with real impact on branch performanceCareer advancement opportunities within a global companySupportive team culture and great working environmentEmployee Assistance ProgramAbout the roleAs Service Manager, you will lead the day-to-day operations of the Service Department, ensuring exceptional customer service, operational efficiency, and team performanceDevelops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfactionCreates annual Service Department goals and budget in alignment with the organization's financial and operational objectivesSubmits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum creditSchedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledgeReview work orders for completeness and accuracy prior to customer billingEnsures all departmental tools, equipment and vehicles are in good working orderManages recruiting,



staffing and employee development activities for employees reporting to this positionAbout youTo be successful you will be an individual with strong communication skills, excellent time management and an appreciation and understanding of customer's needsSound mechanical knowledgeExcellent written and verbal communication skillsOperations and management experience would be beneficialPeople leadership experience would be beneficialHighly motivated to provide a clean, safe and productive service department.Able to build and lead teams that are customer focused and deliver real valueAboutBrandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support.
With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose.
It's our mission to enable our customer's success by providing practical and reliable equipment solutions and support.
Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.
At Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.
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📌 Service Manager (Victoria)
🏢 Brandt Group of Companies
📍 Victoria