Working at TasWater isn't just a job; it's an opportunity to deliver social, environmental, and economic benefits for Tasmania today, and tomorrow.
Our talented workforce of around 920 employees keeps Tasmania thriving by providing exceptional water and sewerage services to over 460,000 customers every day.
We have a bold and ambitious future, inspired by our vision to unlock water's full potential, and centred on our customers and communities, our people and partners, the environment, and our collective water future.
We are proposing to invest $1.2 billion over the next four years to ensure a safe and secure water future for a growing Tasmania, and we will make great steps towards our aspirations of net zero carbon emissions and towards zero waste.
Visit our website or YouTube channel to learn more.
The Role
We have an exciting opportunity for a Quality Assurance Lead to join our Digital & Technology team on a permanent full-time basis.
Reporting to the Digital Delivery Manager, you'll lead the development and uplift of TasWater's quality assurance capability, establishing testing frameworks, governance and quality standards across our digital delivery portfolio.
Working closely with project teams, business stakeholders and technology partners, you'll help ensure digital solutions are delivered with quality, reliability and operational readiness at the forefront.
In this role, you will:
Define and govern TasWater's quality assurance strategy, framework and testing standards.
Lead test planning, coordination, execution and reporting across digital projects and releases.
Establish quality gates, testing methodologies and assurance practices across the delivery lifecycle.
Oversee testing activities including system, integration, regression, user acceptance, performance and non-functional testing.
Manage defect lifecycle processes, including triage, prioritisation, escalation and resolution.
Assess and communicate quality status,



risks and release readiness to support decision-making.
Drive improvements in quality practices through automation, metrics, data insights and continuous improvement initiatives.
Build strong relationships with business and technical stakeholders to align quality expectations and delivery outcomes.
Ensure compliance with security, privacy and organisational policy requirements.
Support the uplift and maturity of quality assurance practices across Digital & Technology.
What we're looking for
We're seeking an experienced quality assurance professional who combines strong technical expertise with excellent stakeholder engagement and leadership skills.
You'll be comfortable working in complex environments, influencing outcomes and building quality assurance capability from the ground up.
To be successful in this role, you'll bring:
Formal qualifications in Agile testing.
Significant experience in software testing, quality assurance or quality engineering.
Experience leading testing across enterprise applications, digital platforms, system integrations and transformation programs.
Strong understanding of testing frameworks, governance, methodologies and quality assurance best practice.
Experience developing and implementing testing strategies, standards and quality controls.
Strong analytical and problem-solving skills with the ability to manage competing priorities.
Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.
Experience delivering technology solutions in a complex enterprise environment.
A current Class C Driver Licence.




Highly regarded:
Relevant tertiary qualifications in Information Technology or a related discipline.
ISTQB certifications.
Experience within the water, utilities or critical infrastructure sectors.
Why TasWater
Across our multi-disciplinary organisation, we are serious about enhancing the skills and careers of our team members.
When you join TasWater, you join a company that offers career development pathways, training courses, and access to subject matter experts.
We are continuing to build an inclusive workplace and workforce that truly represents the Tasmanian community that we serve.
We value diversity in all its many forms and welcome a range of perspectives and identities to enrich the way we work and what we do.
We take pride in being acknowledged as an employer of choice for women by WORK180.
Visit the Work180 website to view our perks and policies, such as 18 weeks of paid parental leave for all parents regardless of tenure and with full superannuation contributions.
We're continuing to work on future benefits through a dedicated Employee Experience team.
The Details
This role can be based in either Hobart, Launceston, or Devonport and attracts a salary of $135,072 - $150,080 (inclusive of superannuation).
If you want to learn more about this role, please contact Heather Lee – Digital Delivery Manager at or call .
If you need assistance in applying, please contact Roly Srivastava – Talent Acquisition Officer at or call .
Our applications will be closing on Monday 10th August at 10:00AM
Please note: To be considered for this opportunity, applicants must have the right to work in Australia.
As part of our recruitment process, you may be asked to participate in pre-employment checks relevant to the role.
These may include a National Police Check or AusCheck, with any offer of employment subject to satisfactory outcomes.
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📌 Quality Assurance Lead (Devonport)
🏢 TasWater
📍 Devonport